Projects & Sales Coordinator

location: Langley, UK

Is this something you would really like to do?

• Join a company that is an industry leader in what they do?
• Help airports to manage more aircrafts, safely and efficiently?
• Work in an international environment, close to colleagues and customers all around the world?
Work with interesting and innovative technology daily.

ADB Safegate leads the world in smart solutions that help airports manage more aircraft, safely and efficiently, from approach to departure. Our products and services can lift any airport's performance from approach, runway, and taxiway lighting; to tower-based traffic control systems; to intelligent gate and docking automation.

We are looking for talented and enthusiastic people with the passion to support our vision and help to change the future of aviation. We are now offering a fascinating position as a Projects & Sales Coordinator to join our team.

Responsibilities and tasks

We are looking for a Projects & Sales Coordinator with strong drive to serve our client base of airports across the UK & Ireland region.

The Opportunity:

The Projects & Sales Coordinator will support the coordinating efforts of team members and third-party contractors or consultants to deliver projects according to plan. They will be an integral part of our team by being a great communicator, working effectively with others, and meeting scheduled task completion dates.

You will make an impact by:

Working with cross-functional teams to facilitate project execution and manage customer deliverables. Collaborate between customers, operations, supply chain, and engineering to develop an overall project plan that best supports our customer expectations.

Identify issues that may affect the planned results and make recommendations for resolution.

Serving as a supporting customer point of contact during post-contract award through to delivery. This includes answering questions and providing updates on delivery, and product questions while building strong working relationships for future business growth.

We offer you a dynamic and inspiring role representing a global & industry leading company. As a Projects & Sales Coordinator, you plan and support the deployment of solutions & services that make a lasting contribution to airport performance. In this position, your contacts will include customers, end airports,

Sub-contractors, suppliers, and internal teams.

As a Projects & Sales Coordinator you shall be a stakeholder within our team handling projects and service work. You participate from the start, together with project managers, in the initial handover meetings to gain an understanding of the projects, their scope and requirements. The role will involve inputting required hardware orders, consulting with the supply chain, and following the progress of assigned project orders within our ERP systems; as well as supporting the administrative requirements of the department.

We believe you hold knowledge or willingness to learn project and business administration. Alternatively, you have obtained equivalent working experience.

If you have knowledge of project financial forecasting & reporting it is an advantage, although additional training will be offered.

Tasks and duties:

• Maintaining customer records and coordinating required documents, submittals, past dues, and delivery schedules.
• Maintain active security clearances as required.
• Support the sales team in the pre-sales stage through supporting management of client portals / submittal documentation.
• Define and manage your own deadlines commitments.
• Operate CRM systems; Database software; Internet software; Order Processing systems (SAP) and Microsoft office suite.
• Manage the document control within internal UK SharePoint site.
• Responsible for coordinating the efforts of team members 3rd party contractors to deliver projects according to plan.
• Handle and manage customer claims.
• Support the HSE requirements of the UK Branch (toolbox talk, training matrix, site paperwork, and renewals of accreditations.
Engage with wider business functional team members (i.e. finance, service techs, supply chain, contractors, and system engineering) to obtain data for weekly internal compliance monitoring.