Builder Depot jobs in Borehamwood

E-commerce Forklift Fulfilment Associate

Job Description:

Builder Depot are one of the leading Independent Builders Merchants in the UK. Our developing E-commerce department (based at the largest branch in New Southgate) is dedicated to providing exceptional customer service, ensuring the customer experience is as smooth as possible, from the start of the order, to the point of delivery and beyond.

The role is focused on warehouse operations, order picking, packing, and ensuring high-quality standards are maintained throughout the process.

Key Responsibilities:

• Order Picking and Packing: Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards.
• Labeling and Dispatch: Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency.
• Click & Collect Orders: Picking and preparing orders for customers to collect in-store.
• Customer Interactions: Handling order-related queries through Zendesk and managing customer returns.
• Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg.

Ideal Candidate:

• Warehouse Experience: Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery.
• Organizational Skills: You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure.
• Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
• Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.

Team Culture:

The team is small, collaborative, and values honesty, compassion, and tolerance. The company is seeking a candidate who aligns with these values and enjoys working in a team-oriented environment.

Compensation:

• Salary: From £13 an hour
• Hours: 42.5 hours per week.
• Working Schedule: 5 days per week (1 weekend in 3)
• Shift: 8:30am - 5:30pm

This is a great role for someone with a strong work ethic, an eye for detail, and a passion for contributing to a team that values collaboration and customer satisfaction.

Interested? Find out more info on company website -

https://www.builderdepot.co.uk/careers-new-southgate-ecommerce-fulfilment

Job Types: Full-time, Permanent

Pay: From £14.00 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Private medical insurance

Application question(s):

• Are you comfortable with shift work and a changing schedule?
• This is a physical role that requires constant manual handling. Can you safely lift objects that weigh up to 30kg?
• This role will require team members to be on site (N11 1QJ) to start as early as 4am. Is this something that you can commit to?

Experience:

• Builders Merchants or DIY Warehouse: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Reach Truck Licence (preferred)
• Forklift Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person