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Lead Technician - job post

Southern Housing
3.5 out of 5
£42,500 a year - Full-time
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Job details

Here’s how the job details align with your profile.


  • £42,500 a year

Job type

  • Full-time



Pulled from the full job description

  • Company pension
  • Cycle to work scheme
  • Season ticket loan

Full job description

The role

We have an exciting opportunity for someone to lead our dedicated team of Multi-Trade Technicians across Portsmouth, and supporting a wider Directorate nationally, ensuring Southern Housing provides a comprehensive, efficient and responsive property repairs service.

The primary focus is to provide a high-quality responsive maintenance service for all our residents, internal colleagues, and external partners; managing repairs effectively from inception to completion with final quality assurance; whilst meeting all statutory and regulatory requirements. You will need to create a clear, safe, value for money structure, methodical approach, and supportive environment in which our operatives are able to thrive. A company van will be provided for work purposes.

Duties include:

  • Day-to-day line management of a team of operatives, covering a multitude of trades.
  • Management of all associated workstreams, productivity, and value for money.
  • Monitoring, Training, and Promotion of safe working practices.
  • Fleet, Equipment, and Materials management (stock control, maintenance, and safety).
  • Resident liaison, including stage 1 complaint handling and escalation when required.

What you'll have

  • Ideally, you’ll have worked for a Housing Association, House Builder, Local Authority or Construction contractor in a similar role as a Site Supervisor, Site Manager or Foreperson.
  • Excellent leadership skills to create a culture adopting our values, to inspire, motivate and develop staff at all levels; building cohesive and motivated teams who are committed to our vision and goals.
  • You’ll have a blended management style, supporting our operatives & residents, promoting self-awareness and a genuine commitment to improve services.
  • You’ll be able to make sound judgements, find solutions to complex issues and problems, and identify and manage risk.
  • The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.
  • A full UK Driving licence is essential for this role.

In your supporting statement, please address how you meet the above criteria providing examples.

Advert closing date: 18th August 2024 at 23:59

Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you



Healthcare cash plan

Eyecare & dental


Retailers discounts

to work

Buy & sell
annual leave

Season ticket loan

In-house academy & career development

Flexible working

Inclusion & Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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