Building jobs in Cambuslang

At Trust Community Care Limited, we are committed in delivering the highest quality service through placing competent and passionate people to support service users to live independently in their own home with care plans entirely tailored to their needs. We are seeking Registered Manager who is compassionate, caring and trustworthy, kind-hearted and motivated.

If you are seeking a career that offers you an opportunity to make a difference in the community with hours that suit your lifestyle, then this could be that role for you.

About the role

Full job description

· To provide high quality homecare services that support the rights of Service user’s

· To live the lives, they choose as far as they are able. The registered manager is directly accountable to the owner(s) and to the regulatory body

· Efficiently manage the day to day running of the business. Allocate resources and monitor performance to deliver high quality homecare to customers within budget. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely

Duties & Responsibilities

· Manage the safety and quality of the business

· Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures

· Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

· Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

· Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business

· Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

Provide a good service to customers

· Be prepared to work flexibly to ensure the safe delivery of the service

· Promote the rights of each Service User and keep their wishes at the centre of their care and support

· Make sure that prior to each service commencing, a Service user’s assessment and risk assessment with the Service user’s and/or their chosen representatives, has been completed including what the Service user’s needs and would like to achieve from their care and support

· Make sure an individually care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy

· Agree appropriate risk control measures to reduce identified risks

· Provide the Service user, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

· Apply excellent communication skills with Service Users, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services plan of the Duties and responsibilities to provide a good service to Service user’s

· Keep all information about Service user and their families secure and confidential

Lead & Manage Safe

· Manage the effective recruitment, induction and training of care workers and other support staff

· Identify ongoing training needs and ensure staff are up to date with current best practice

· Ensure there are enough suitably qualified staff allocated appropriately to always meet service needs

· Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

· Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

· Carry out appraisals and monitoring of staff performance

· Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent

Person specification

· The person specification is a picture of skills, knowledge and experience required to carry out this role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria. Essential criteria Personal attributes

· Caring and compassionate towards people in need of care and support

· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

· Commitment to always respecting the rights of service users and to promoting their privacy, dignity and independence throughout their lives

· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

· Excellent timekeeper and reliable

Knowledge & Understanding

· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice

· Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Good understanding of care inspectorate requirements

· Understanding of systems to maintain confidentiality in relation to customers, staff and the business

· Knowledge of health and safety matters in relation to homecare services and risk management

· Knowledge of how to recognise abuse and safeguarding procedures experience and skills

Experience & Skills

· Excellent communication skills. Experience of building positive working relationships with service users who use care services and their families, staff and other health and social care professionals

· Ability to support Service users with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

· Ability to plan and organise workloads effectively so Service User’s receive the services they expect

· Good administrative skills and computer literacy

· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff. Desirable Train the trainer qualifications

· Ability to maintain clear written and electronic records and to follow statutory reporting procedures

· Ability to implement policies, procedures and instructions additional requirements

· Willingness to work flexibly and to keep knowledge and skills up to date.

· Experience of managing the delivery of social care services as a registered manager and knowledge of local regulations and procedures

· Must hold SVQ Social Services / Healthcare SCQF Level 7

• Area South Lanarkshire and surrounding area.

Job Type: Full-time

Pay: Competitive

Job Types: Full-time, Part-time

Pay: From £32,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: TCC1602