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Job Post Details

Primary Responder - job post

Kelly Park Limited
2.8 out of 5
£29,225 a year - Permanent, Full-time
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Job details

Here’s how the job details align with your profile.


  • £29,225 a year

Job type

  • Full-time
  • Permanent

Shift and schedule

  • Weekend availability
  • Night shift
  • Day shift



Pulled from the full job description

  • Company car
  • Company events
  • Company pension
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • On-site parking

Full job description

Announcement: Due to the success of the Primary Response role we are expanding our team with two additional primary responders, see the below job description for further information.

Kelly Park Limited is a family run business founded in August 1994 in the Domiciliary care sector. We are Durham County Council’s preferred provider and are delighted to announce we have secured a 6-year contract with the local authority, providing domiciliary home care support to vulnerable adults and children across the county. We work in partnership with Skills for Care and Durham County Council’s Care Academy to continuously improve and develop the skills set of our staff, ensuring that we can meet the ever-changing needs of our service users. We aim to provide high-quality, person-centered care to our service users, ensuring they enjoy the best quality of life in their own homes, promoting their independence, and respecting their privacy and dignity.

Understanding values important to us

  • Togetherness We believe in people. We create strong successful teams across all areas, focusing on the abilities of each individual and encouraging them to unlock their full potential.
  • Inspiring We are innovative and adaptable. We continually improve our skills via learning and development, enabling us to respond effectively to the every changing needs of our service users.
  • Bold We are forward thinking. We are confident, passionate, proactive, and influential in building a better future for our staff and service users.
  • inclusive We are confident in our ability to employ the best. Our team are passionate and proud. We use our knowledge and experience to be safe, effective, well led, and responsive.
  • Dependable We work hard to understand the needs and aspirations of others. We are mindful of our impact on our service users, community and the environment. We make sound, well-informed decisions with integrity.

Our Primary Responders will be assigned a specific area to operate in such as:

  • Durham
  • Consett
  • Stanley
  • Chester Le Street

Responsibilities include:

  • Promoting independence, and caring for our service users in their own homes and completing daily tasks.
  • Encourage service users to be actively involved in all aspects of their day-to-day care.
  • Accompanying our service users to appointments and access their local community.
  • Preparing meals and snacks to help sustain the service user’s nutritional needs.
  • Tidying our service user’s home, assisting with basic domestic care tasks, and ensuring their home environment is an enjoyable space for them.
  • Monitoring including but not limited to, Spot checks, visit compliance, and audit paperwork including logged events.
  • Supporting our Care Co-Ordinators with unplanned absences, holiday coverage.


The Shift pattern advertised is a two-week cycle( 4-3 shift pattern).

Week 1 - Monday, Tuesday, Saturday, Sunday 7am - 10pm

Week 2 - Wednesday, Thursday, Friday 7am - 10pm

to qualify for the role you must be willing to work the expected shifts.

This position sits at a natural progression point from care and support within the community to more management responsibilities and administrative duties.


Company Pool Car + Fuel Card

Location our Primary responders will be assigned a specific area to operate in within County Durham, the designated areas are: Consett, Stanley, Chester Le Street, Durham.

Birthdays We believe that celebrating your birthday is a time for joy, relaxation, and creating lasting memories with loved ones. By offering this dedicated day off, we hope to show our appreciation for each team member and recognize the importance of work-life balance.

Flexibility get your work/life balance right with a 4-week confirmed shift pattern and set in stone availability..

Education & Learning opportunities including online courses are available to you 24/7 through your mobile device, enabling you to grow your career. We also offer you the opportunity to study toward your Health & Social Care Diploma.

Expand your family circle working with our amazing service users, knowing you are in one of the most rewarding careers on the market.

Joining a great team at Kelly Park, with our dedicated support network.

For us, it is all about you! We look for people who are:

  • Trustworthy
  • Compassionate
  • Patient
  • Adaptable
  • Multiskilled (cooking & cleaning skills are a bonus)
  • Communicative

Along with a superhero personality, we also require a clear Enhanced DBS as well as two satisfactory references which would be carried out during a potential job offer and onboarding.


Pay is salaried at £29,225 per year.

Early Pay no waiting for payday thanks to our bespoke service, allowing you to access your pay when you need it.

Mileage allowance paid of up to 45p per mile.

Pension scheme.

Holidays 5.6 weeks per annum (pro-rata).

Birthdays Paid Off Work

Training full paid practical training including induction & shadowing will be provided.

Reward and recognition scheme.

Transport Drivers only, must have a valid UK license.

Job Types: Full-time, Permanent

Pay: £29,225.00 per year


  • Company car
  • Company events
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Physical setting:

  • Homecare


  • Day shift
  • Night shift

Work Location: On the road

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