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    • Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental…
    • Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental…
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    • Install and upgrade loft insulation in line with current building and safety regulations.
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    • The role entails delivering a customer-centric and efficient frontline repairs service, primarily by managing incoming calls related to building services.
    • This role is responsible for the effective commercial management of building and environmental service contracts delivered by Norwich City Services Limited.
    • Now we're looking for a passionate, ambitious, Deputy Manager to work alongside our Registered Manager to continue building on this success.
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    • Every building, from bases in Europe to hospitals in the UK to temporary camps in Africa needs to be warm and plumbed.
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    • Our priorities include developing our approach to EDI; leading our culture and values work; building manager capacity; workforce planning; improving recruitment…
    • Experience of partnership/collaborative working and building relationships within internal services and external organisations.
    • Provide support to PCN partners.
    • Help on building projects such as new bases, runways and more.
    • Be at the heart of building projects across the world..
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    • Every building, from bases in Europe to hospitals in the UK to temporary camps in Africa needs to be warm and plumbed.
    • Study plumbing and pipe fittings.

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Job Post Details

Compliance Facilities Officer
Norwich NR6 6EY
From £38,737.50 a year
Full-time

Job details

From £38,737.50 a year
Annual leave, Cycle to work scheme
Full-time
Norwich NR6 6EY

Full job description

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.
We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men — and we’re changing that!

We actively encourage applications from women

About the Role

We have an exciting opportunity for a Compliance Facilities Officer to join Norwich City Services Limited. This is a permanent position supporting the effective delivery of compliance and facilities management arrangements across the organisation. If you are proactive, organised and committed to ensuring buildings, depots and operational sites are safe, compliant and well maintained, we would love to hear from you.

The role provides hands-on support with regulatory and statutory compliance, inspections, contractor monitoring and record keeping, helping to ensure facilities meet legal, organisational and operational requirements.

Key responsibilities include site inspections and compliance checks, planned and reactive maintenance, maintaining compliance records and certificates, contractor and supplier monitoring, and supporting statutory compliance covering fire safety, asbestos, legionella, gas and electrical safety, LOLER and PUWER.

The role also supports the delivery of PPE and uniform and management of the Respiratory Protective Equipment (RPE) programme, including face-fit testing where required.

The successful candidate will have experience in facilities, compliance, property or operational support, with knowledge of compliance inspections, safe working practices and areas such as fire safety, asbestos or legionella. You will be reliable, organised and proactive, with strong communication skills and the confidence to identify and challenge unsafe or non-compliant situations.

Requirements:

  • Good knowledge of facilities‑related compliance requirements and safe working practices
  • Basic health and safety training or awareness (e.g. IOSH Working Safely or equivalent)
  • Experience undertaking compliance inspections, workplace assessments, or monitoring activity

Why Choose Us?

* Living Wage Employer
* Cycle to Work Scheme
* Supportive and inclusive environment and culture
* Employee Assistant Support and Occupational Health
* Commitment to learning and development
* 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Tuesday 17 November 2026 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Pay: From £38,737.50 per year

Work Location: In person

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