Building jobs in Kingston upon Hull

Overview

Are you a natural leader with a strong background in vehicle repair and workshop operations? We’re looking for an experienced and motivated Workshop Controller / Manager to join our well-established and busy independent Mercedes service and repair garage.

We offer a competitive salary, overtime extra and bonuses.

The ideal candidate will be a qualified vehicle technician, possess a hands-on approach to managing a team. This role requires the ability to lead by example, ensuring that all tasks are completed efficiently and safely while maintaining high standards of quality.

The Workshop Manager will be responsible for diary management, managing resources, and providing excellent customer service.

Responsibilities

• Supervise daily workshop operations, ensuring all tasks are completed on time and to specification.
• Manage and train workshop staff
• Managing a busy diary alongside your four colleagues on reception
• Oversee the maintenance and repair of equipment, ensuring all tools and machinery are in good working order.
• Carry out quality control checks on our work and road testing of vehicles ensuring safety as paramount.
• Ensure parts have been ordered and arrived in time for customer appointments.
• Provide exceptional customer service by addressing client ebquiries and resolving issues promptly.
• Liase with customers and service advisors regarding repair progress and completion times.
• Allocate work efficiently to technicians based on skill and availability
• Maintain accurate records of workshop activities, including inventory management and equipment repairs.
• Assist with diagnostics and hands on technical work when needed.

You’ll be responsible for the smooth day-to-day running of the workshop, ensuring that productivity and quality standards are maintained, jobs are completed on time, and technicians are supported and managed effectively.

Skills

• Strong mechanical knowledge.
• Experience in vehicle diagnosis a strong advantage.
• Excellent customer service skills with a focus on client satisfaction.
• Strong organisational skills with attention to detail in all aspects of work.

If you possess these skills and are ready to take on the challenges of managing a busy workshop, we invite you to apply for this exciting opportunity!

About us:

As a company we like to regularly reward our staff for their hard work with meals out, trips to the races, lunch and breakfasts bought in, team building/fun events and trips away.

We truly believe that our staff deserve a great work/family life balance and try to be as flexible as we can allowing our staff (where possible) to never miss their children’s important occasions such as school plays, allowing our staff to occasionally start late/finish early to help with school drop offs and pick ups. This is not just limited to people with children all staff are able to request to leave early on occasion and we endeavour to make this possible as much as we can.

Job Types: Full-time, Permanent

Pay: £40,000.00-£52,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person