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    • The Operations Manager is responsible for the overall leadership, performance, and continuous improvement of the warehouse and technical operations functions.
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    • Within this role, you will be responsible for the running of your own projects, executing tasks that require precision and attention to detail, ensuring that…
    • To undertake building/property maintenance surveys/inspections, produce reports and make recommendations as appropriate for small schemes including Planned…
    • Day to day manager of site, including but not limited to effective route building, maintaining Depot Dashboard, managing scanning and assume DCM role as…
    • This is an opportunity to register your interest in future Construction Supervisor positions where you could oversee daily operations, manage teams and maintain…
    • You must have demonstrable experience in a similar role (hospitality or private rental sector preferred).
    • To oversee the site operations, lets and responsible…
    • Dealing with Homeowner and building emergencies in a calm and professional manner.
    • As a Duty Manager you will be supporting the General Manager to ensure the…
    • Salary: Circa £50,000 per annum + £5,500 Car Allowance + Discretionary 10% Bonus.
    • Contract & Hours: Full time, Permanent.
    • Hours: 39.5 hours per week.
    • Experience with specific building types or project scales.
    • Knowledge of relevant technical standards and building regulations.
    • You will be responsible for creating a welcoming showroom environment, building strong customer relationships and providing knowledgeable advice to help…
    • Confidence building relationships with landlords and handling difficult conversations.
    • You'll keep our portfolio compliant, lead refurbishments and inspections,…
    • Relevant multi trade experience in domestic property repairs / refurbishments / maintenance - ideally, plumbing, tiling, joinery & general building (relevant…
    • Comprehensive and up-to-date knowledge of relevant building legislation, regulations, and construction standards.
    • Ensure all work meets building regulations and fire safety requirements.
    • The ideal candidate will have a strong background in FD30/FD60 fire door works and a…
    • Strong communication, presentation and relationship-building skills.
    • Contract type: Full-time, permanent.
    • Benefits: Company car, laptop and mobile phone.

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Job Post Details

Operations Manager
Renewtech
·
4.7
Hornbeam Square North, Harrogate HG2 8PB
Up to £50,000 a year
Apply on company site

Job details

Up to £50,000 a year
Hornbeam Square North, Harrogate HG2 8PB

Full job description

Job Description

The Operations Manager is responsible for the overall leadership, performance, and continuous improvement of the warehouse and technical operations functions. The role provides strategic and operational direction, ensuring operational excellence, service delivery, compliance, quality standards and employee performance are achieved across all operational areas. The Operations Manager manages all Warehouse based staff, aligning departmental activity with business objectives and future growth requirements.

Key Responsibilities

Operational Leadership


  • Lead all warehouse and technical operational activities
  • Maintain accountability for Goods In, Testing, Booking In, Storage, Picking, Building, Packing and Dispatch operations
  • Ensure operational processes are documented, maintained and consistently applied
  • Drive continuous improvement initiatives to improve productivity, quality and customer experience
  • Implements business change initiatives and leads teams through change
  • Responsible for defining KPIs and targets for Warehouse based teams
  • Monitor and report departmental KPIs and performance metrics and act on deviations
  • Lead operational planning and resource allocation activities
  • Proactively embrace and utilise AI tools in day-to-day activities to improve efficiency, support decision-making and help resolve operational challenges

People Management
  • Directly manage Team Lead and all Technical and Warehouse staff, overseeing departmental performance
  • Conduct performance reviews, probation reviews and annual appraisals for all Warehouse based staff
  • Identify capability gaps and support employee development
  • Prepare training plans for all Warehouse based staff
  • Manage employee relations issues in conjunction with HR
  • Lead recruitment, onboarding and succession planning activities
  • Promote a positive, accountable and high-performing culture
Quality, Compliance & Health and Safety
  • Ensure compliance with company policies, ISO requirements and regulatory obligations
  • Accountable for ensuring SOPs are up to date
  • Approve new or changed processes
  • Own product quality, inspection and grading standards
  • Oversee stock accuracy, inventory controls and audit activities
  • Lead health and safety compliance, investigations and corrective actions
  • Ensure export control, data security and product compliance requirements are met
Financial & Commercial Management
  • Contribute to departmental budget planning and cost management and reports these to the UK Financial Director and Group Operations Director accordingly
  • Manage supplier relationships and monitor supplier performance
  • Understands operational cost drivers and identifies opportunities for cost efficiency
  • Review departmental expenditure and ensures spend remains within agreed budgets
  • Provide input into forecasting, resource planning and investment decisions

Stakeholder Management
  • Work collaboratively with other departments and senior management
  • Is part of group wide Leadership team, representing UK Operations from a strategic perspective
  • Communicate operational performance, risks and improvement opportunities to leadership
  • Supports supplier selection and commercial decision-making
  • Balances operational performance with commercial objectives and customer expectations

Knowledge, Skills & Experience

Essential
  • Minimum 5 years' leadership or management experience within warehouse, logistics or operational environments
  • Experience managing multiple teams and operational functions
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Experience implementing operational improvement initiatives
  • Good understanding of inventory control, quality management and health and safety requirements
  • Strong Microsoft 365 skills, in particular advanced Excel
  • Confident using AI tools and technology to support problem-solving, improve productivity and drive continuous improvement
Desirable
  • Experience within refurbishment, technology, logistics or manufacturing operations
  • Management qualification or equivalent leadership training
  • Knowledge of ISO standards and audit processes
  • Experience working with Microsoft Business Central
  • Certified in IOSH Managing Safety Training
Salary: Up to £50,000 per annum

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