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Job Post Details

Shop Manager - job post

Vyve
3.0 out of 5 stars
Lakeside Shopping Centre
£15 - £16 an hour - Permanent, Full-time

Job details

Pay

  • £15 - £16 an hour

Job type

  • Permanent
  • Full-time

Location

Lakeside Shopping Centre

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Discounted or free food

Full job description

About Vyve

Vyve is a modern lifestyle café concept built around energy, wellness, and experience. We serve a curated range of açaí bowls, Greek yoghurt, matcha, coffee and a functional range, designed for people who want to feel good without compromising on flavour.

We are a fast-growing brand with ambitious plans to scale, and we are looking for a driven Shop Manager to lead our Essex Lakeside location and bring the Vyve experience to life.

The Role

As Shop Manager, you will be responsible for the overall performance, culture, and day-to-day running of the store. You will lead your team from the front, ensuring exceptional customer experience, strong operational standards, and a positive, energetic environment.

This is a hands-on leadership role suited to someone who thrives in fast-paced hospitality and is passionate about building high-performing teams.

Key Responsibilities

Leadership & Team Development

  • Train and develop a high-performing team
  • Lead by example on the shop floor during busy periods
  • Deliver structured onboarding and ongoing training (via Blend & in-store coaching)
  • Create a positive, motivated, and accountable team culture

Operations & Standards

  • Ensure smooth day-to-day running of the store
  • Maintain high standards of cleanliness, food safety, and compliance (EHO ready at all times)
  • Oversee stock control, ordering, and waste management
  • Implement and maintain all Vyve operational procedures

Customer Experience

  • Deliver a best-in-class customer experience
  • Ensure product quality and presentation is consistently high
  • Handle customer feedback professionally and proactively
  • Build a strong local reputation for the brand

What We’re Looking ForEssential

  • Previous experience as a Store Manager / Assistant Manager in hospitality or retail
  • Strong leadership and team management skills
  • Highly organised with strong attention to detail
  • Confident in a fast-paced, high-volume environment
  • Passion for food, coffee, and customer experience

Desirable

  • Experience in cafés, coffee shops, or health-focused concepts
  • Knowledge of food safety and compliance standards
  • Experience managing KPIs and P&L performance

Our Culture

At Vyve, we are:

  • People-first – we invest in our teams
  • Energy-driven – we bring positive, uplifting vibes to every shift
  • Quality-obsessed – from product to presentation
  • Ambitious – we are building something big

Job Types: Full-time, Permanent

Pay: £15.00-£16.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Store discount

Experience:

  • Retail management: 2 years (required)
  • Barista: 2 years (preferred)
  • Customer service: 2 years (required)
  • Food industry: 2 years (required)

Work Location: In person

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