Parts Advisor – Hayes
Salary: from £14.80 per hour – overtime @ time and a half + 10% Quarterly Bonus!
Monday to Friday - 1 in 3 Saturday mornings
Rotating shift: 0600hrs to 1430hrs/1230hrs to 2100hrs
1 in 3 Saturday mornings 0700 – 1300hrs at overtime, time and a half
We are looking for a motivated and customer-focused Parts Advisor to join our busy team at our Volvo Truck and Bus Centre in Hayes.
This is an excellent opportunity for someone with experience in commercial vehicle, automotive, or truck parts who enjoys delivering outstanding customer service in a fast-paced environment
What's in it for you?
We can offer you
10% bonus, paid quarterly- Generous Company pension plan
- 25 days holiday raising to 30 days with service + bank holidays
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity/foster leave
- Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
- Ongoing Volvo training and career development opportunities
What you'll do:
- Supply parts and components promptly to workshop technicians.
- Identify and source correct parts using electronic catalogues and manufacturer systems.
- Assist with urgent workshop requirements to minimise vehicle downtime.
- Receive, inspect, and process incoming deliveries.
- Serve retail and trade customers professionally and efficiently.
- Provide product advice and technical parts information.
- Handle incoming customer calls regarding parts availability, pricing, and orders.
- Maintain accurate stock records and support stock control activities.
- Participate in stock counts and inventory audits.
Who are you?
- Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
- hold full driving licence
- Confident communicator with great organisational and IT skills
- A proactive team player who takes pride in delivering quality service
- Knowledge of Volvo systems or commercial vehicle parts is an advantage
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Types: Full-time, Permanent
Pay: From £14.80 per hour
Expected hours: No less than 37.5 per week
Benefits:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Referral programme
Work Location: In person
