Burger King jobs in New Brighton

Retail & E-Commerce Operations Assistant

Location: Wirral Headquarters & Liverpool City Centre Store
Pay: £13.50 per hour
Job Type: Full-time, Permanent
Start Date: Immediate

Typical Working Pattern (subject to occasional change with adequate notice):

• Saturday – 9:00am–5:00pm (Wirral Headquarters)
• Sunday – 11:00am–4:00pm (Liverpool Store – Retail)
• Monday – 9:00am–5:00pm (Wirral Headquarters)
• Tuesday – OFF
• Wednesday – 9:00am–6:00pm (Liverpool Store – Retail)
• Thursday – OFF
• Friday – 9:00am–5:00pm (Wirral Headquarters)

(Always 5 days on / 2 days off)

EDIT: PLEASE NOTE: APPLICANTS WITH KNOWLEDGE OF SPORTS NUTRITION/SUPPLEMENTS OR PREVIOUS EXPERIENCE WORKING IN THE SPORTS NUTRITION/SUPPLEMENTS INDUSTRY WILL BE GIVEN PREFERENCE DURING THE RECRUITMENT PROCESS. Please bear this in mind when applying.

PLEASE ALSO NOTE — Applicants must be aged 25 or over and hold a full UK driving licence. This is a genuine requirement of our company vehicle (van) insurance policy, as you will be required to drive stock between our Wirral and Liverpool sites.

35-48 hours per week with the opportunity to progress both in hours and pay.

The role has three simple but core responsibilities:

• Stock In & Out
• Admin & Customer Service
• Maintaining a clean, organised, professional workspace.

About T-Nutrition

T-Nutrition is the UK’s largest independent sports nutrition retailer, operating both online (t-nutrition.com) and through physical retail stores. We ship approximately 30,000 e-commerce orders per year and operate across two sites either side of the River Mersey in Birkenhead, Wirral and Liverpool.

We are a fast-growing, hands-on, entrepreneurial business that is now moving into a more structured and professional phase of growth. To support this, we are looking to recruit a Retail & E-Commerce Operations Assistant to work across both our Liverpool retail store and our Wirral Headquarters.

The Role

This is a varied, responsible role combining retail, warehouse, and e-commerce operations. You will sometimes be working independently and trusted to manage responsibilities on your own.

This role would suit someone with experience as a Retail Assistant, Warehouse Assistant, Fulfilment Operative, or E-Commerce Assistant.

When based at our Liverpool store, the role is focused on retail sales and customer service.
When based at our Wirral Headquarters, the role supports our Warehouse & E-Commerce Fulfilment operation, working closely with the Warehouse Manager.

Key Responsibilities – Wirral Headquarters

• Picking, packing, labelling, and dispatching e-commerce orders via Royal Mail
• Processing approximately 50–140 orders per person per day accurately and efficiently
• Handling courier claims (approximately 1% of orders annually – around 300 per year)
• Goods-in processing from suppliers, including palletised deliveries
• Inbound and outbound goods handling, including loading and unloading deliveries
• Accurately recording deliveries, dispatches, and stock movements using Shopify (full training provided)
• Conducting monthly stocktakes and resolving stock discrepancies
• Inventory management for online orders and stock transfers
• Customer service via email and phone
• Serving walk-in customers and handling cash sales
• End-of-day till cashing-up
• Maintaining a clean, tidy, and organised warehouse and pick & pack area
• Manual handling of stock, including use of pallet pump trucks

Key Responsibilities – Liverpool Store

• Providing excellent face-to-face customer service
• Advising customers on products and promotions
• Operating the till and handling cash/card payments
• Opening and closing the store (keyholder responsibilities)
• Maintaining high retail presentation standards

What We’re Looking For

Experience in retail, warehouse, e-commerce, or operations roles is preferred but not essential. Full training will be provided. We are looking for someone reliable, proactive, switched-on, and comfortable with responsibility. We value people who naturally look for what needs doing rather than waiting to be asked.

You must:

• Be punctual and reliable (this is essential)
• Be trustworthy and comfortable handling stock and cash
• Be able to handle manual work
• Have strong attention to detail and good organisational thinking
• Enjoy problem-solving and using initiative
• Be capable of working independently and as part of a team
• Be comfortable juggling priorities in a fast-paced environment
• Take pride in high standards of cleanliness and organisation
• Be personable, professional, and customer-focused

Knowledge of Sports Nutrition or experience in a previous Sports Nutrition role/company is preferred and would be advantageous to candidates.

Pay & Benefits

• £13.50 per hour - 35-48 hours a week.
• Company pension (optional)
• 28 days paid holiday per year (8 bank holidays + 20 days)
• Supplements available at cost price
• Structured training and system onboarding
• 6-month pay review, then annual pay reviews thereafter.
• Opportunities to progress as the business continues to grow

Recruitment Process

Shortlisted candidates will be invited to interview at our Wirral Headquarters. A paid trial shift may form part of the final selection process.

Job Types: Full-time, Permanent

Pay: £13.50 per hour

Benefits:

• Employee discount
• Free parking
• On-site parking
• Store discount

Licence/Certification:

• Driving Licence (required)

Work Location: In person