Business Analyst jobs in Cardiff Bay

About Us

Social Care Wales provides leadership and expertise in social care and early years in Wales.
Our vision is to make a positive difference to care and support for children, adults and their families and carers.
To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

The Role

The CRM database Team is looking to appoint a Data Quality Officer to focus on data integrity, implementation of governance and technical standards and working with others to implement solutions to ensure our data model is well structured, documented and suitable for a wide variety of reporting. This would include:

• Extracting and critically reviewing datasets to highlight issues, concerns or inaccuracies
• Researching options for improvement of these issues taking into account system and user constraints
• Being able to communicate the why and how of any changes to colleagues to instil a strong data quality culture within Social Care Wales.
• Working with the CRM Database team to ensure data governance, retention and best practice are implemented from planning through to delivery.

You will contribute to the development of new processes across the organisation as we seek to connect our digital estate and create a unified and authenticated user record and develop our dataverse.

This role is offered with flexible working options, and we are happy to consider job share arrangements.

The main focus of this role is to:

• drive continuous data quality improvement across Social Care Wales
• support the organisation through the creation of data quality enhancement plans. by developing data quality rules and monitoring their implementation and impact
• Support the maintenance of required frameworks to treat data as an asset
• develop reporting mechanisms and performance indicators for data quality and insights to track the status and resolution of data quality issues
• develop, test and implement business validation and deletion rules
• perform data quality audits and statistical tests on large datasets to identify inconsistent and incomplete data and/or rule violations and exception reports
• support the development of a data cleansing and deletion plan to manage database performance, comply with data retention requirements and ensure database processing performance
• gather data from our systems to identify and interpret performance trends.
• maintain a Data Quality Issues Log, to risk assess, prioritise, identify root causes of, and remediation for, issues identified
• work with owners of each system to ensure documentation of fields and data captured, rules and validation, retention as well as any other required data standards is documented and maintained. Adhere to best practices in data analysis and collection, keeping abreast of developments and trends in data quality analysis.
• be able to communicate effectively with technical and non-technical stakeholders equally effectively to ensure incorporation of standards and recommendations.

The closing date for this role is 05 July 2026 and the interviews will be on-line on 21 July 2026. There will be a task and a formal interview as part of the process.

You must be based in the UK to apply for this role and be able to visit one of the stated offices when required.

The Benefits:

• Salary of £36,948 - £39,066 pro rata
• 28 days’ holiday plus bank holidays (pro rata) plus 3 privilege days between Christmas and New Year. (28 days rises to 29 days after 3 years’ service, and 30 days after 5 years’ service. Plus, the ability to purchase additional annual leave.)
• Local government pension scheme
• Flexible work policy
• Hybrid working from home and our office as required
• Employee Assistance Programme
• Employee Benefits scheme, including cycle to work and car benefit schemes
• Family leave policy

Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.

Job Types: Full-time, Part-time, Permanent

Pay: £36,948.00-£39,066.00 per year

Work Location: Hybrid remote in Cardiff CF10 1EW