Business Partner jobs in Devon

The Business Development Manager (UK) is responsible for driving Numata's growth across the United Kingdom by identifying, developing and converting new business opportunities into long-term strategic client relationships. Reporting to the Partner: Commercial Growth, the role is accountable for expanding Numata's presence within the UK market by acquiring new managed services clients, developing strategic partnerships and positioning Numata as a trusted Business Technology Strategist for small and medium-sized enterprises (SMEs).

The Business Development Manager will lead the end-to-end business development lifecycle, from market research and prospecting through to solution positioning, proposal development, commercial negotiation and contract closure.

Working closely with Marketing, IT Strategy & Advisory, Client Experience and Service Delivery teams, the role ensures a seamless transition from opportunity creation to successful client onboarding.

This is a highly commercial, client-facing role requiring strong consultative selling skills, strategic thinking and the ability to build trusted executive relationships while consistently delivering sustainable revenue growth.

Why This Role Matters

The United Kingdom represents a significant strategic growth market for Numata. As the organisation continues its international expansion, success depends on developing a strong local presence capable of identifying new market opportunities, building meaningful client relationships and converting those opportunities into recurring managed service revenue.

The Business Development Manager plays a pivotal role in accelerating this growth by establishing Numata as a recognised and trusted Business Technology Strategist within the UK SME market.

Beyond generating new sales, the role is responsible for understanding clients' business challenges and positioning Numata's advisory-led managed services as solutions that enable business growth and operational resilience.

By developing a sustainable pipeline of qualified opportunities, building strategic partnerships and collaborating closely with internal delivery teams, the Business Development Manager contributes directly to revenue growth, market expansion and long-term client success.

The role also provides valuable market intelligence that influences service development, pricing strategies and go-to-market initiatives, ensuring Numata remains competitive in an evolving technology landscape.

Key Responsibilities

1. Business Development & New Client Acquisition

Develop and execute a UK business development strategy aligned with Numata's growth objectives.

• Identify and pursue new business opportunities within the SME market.
• Build and maintain a healthy sales pipeline.
• Generate qualified leads through proactive prospecting and networking.
• Conduct discovery meetings to understand client business needs.
• Convert opportunities into long-term managed service agreements.
• Develop account acquisition plans for target industries.
• Maintain an active pipeline sufficient to achieve revenue targets.
• Represent Numata professionally throughout the sales process.
• Achieve sustainable new client acquisition.

2. Sales Strategy & Pipeline Management

• Develop territory and account plans.
• Manage opportunities using the CRM system.
• Maintain accurate sales forecasts.
• Prioritise high-value opportunities.
• Conduct regular pipeline reviews.
• Monitor conversion ratios.
• Develop strategies to improve win rates.
• Manage the complete sales lifecycle.
• Report on pipeline performance.
• Drive continuous sales improvement.

3. Consultative Selling & Solution Development

• Understand client business objectives and challenges.
• Support technology and business needs assessments.
• Position Numata's services as strategic business solutions.
• Collaborate with technical specialists to develop tailored solutions.
• Present value propositions to executive stakeholders.
• Develop compelling business cases.
• Facilitate solution workshops.
• Support proposal development.
• Negotiate commercial agreements.
• Close profitable business opportunities.

4. Strategic Relationship Management

• Build trusted relationships with business owners, executives and decision-makers.
• Establish long-term strategic partnerships.
• Develop executive engagement plans.
• Maintain regular client contact.
• Identify additional business opportunities.
• Promote client loyalty.
• Represent Numata at client meetings.
• Support executive relationship management.
• Strengthen market reputation.
• Encourage referrals and client advocacy.

5. Market Intelligence & Competitive Analysis

• Monitor UK market trends.
• Analyse competitor offerings.
• Identify emerging business opportunities.
• Track industry developments.
• Understand client buying behaviour.
• Evaluate market risks.
• Recommend new service opportunities.
• Share competitive insights internally.
• Support strategic planning.
• Contribute to market positioning.

6. Go-to-Market Execution

• Execute sales campaigns aligned with marketing initiatives.
• Participate in lead generation activities.
• Support product launches.
• Develop sector-specific sales approaches.
• Promote strategic service offerings.
• Deliver presentations and demonstrations.
• Coordinate client events.
• Support marketing campaigns.
• Improve brand awareness.
• Strengthen market presence.

7. Proposal Development & Commercial Negotiation

• Prepare commercial proposals & prepare pricing recommendations.
• Conduct contract negotiations & ensure commercial viability.
• Coordinate legal reviews where required.
• Ensure proposal quality.
• Secure signed agreements.
• Facilitate contract handover.

8. Cross-functional Collaboration

• Work closely with Marketing on campaigns.
• Collaborate with IT Strategy & Advisory on solution design.
• Engage Client Experience teams during onboarding.
• Coordinate with Professional Services.
• Work with Finance on commercial approvals.
• Participate in internal planning sessions.
• Share market feedback.
• Support continuous improvement.
• Build strong internal relationships.
• Promote collaboration across departments.

9. Client Transition & Growth

• Ensure seamless handover to delivery teams.
• Participate in onboarding meetings.
• Support early client engagement.
• Monitor initial client satisfaction.
• Identify upsell opportunities.
• Support account growth strategies.
• Encourage long-term partnerships.
• Reduce onboarding risks.
• Ensure client expectations are met.
• Promote successful service adoption.

10. Reporting & Performance Management

• Maintain CRM accuracy.
• Produce weekly activity reports.
• Report on sales performance.
• Track KPIs.
• Forecast revenue.
• Monitor pipeline health.
• Analyse sales metrics.
• Recommend improvements.
• Present performance updates.
• Support strategic decision-making.

11. Networking & Brand Representation

• Attend industry events, conferences and networking forums.
• Represent Numata within the UK business community.
• Build relationships with strategic partners.
• Develop referral networks.
• Participate in thought leadership activities.
• Promote Numata's brand.
• Support speaking engagements.
• Build industry credibility.
• Expand professional networks.
• Enhance market visibility.

Requirements of the role:

Knowledge Requirements

• The successful candidate should possess strong knowledge of:
• Managed Services business models
• IT Services and Outsourcing
• Business Technology Strategy
• Cloud technologies (Microsoft 365, Azure)
• Cybersecurity solutions
• AI-enabled business solutions
• Digital transformation
• Consultative sales methodologies
• B2B sales
• UK SME market dynamics
• Contract negotiation
• CRM systems
• Financial and commercial principles
• Proposal development
• Sales forecasting
• Competitive analysis
• Customer relationship management
• Business development strategies
• Account planning
• Procurement and tender processes

Skills Requirements

• Business development
• Consultative selling
• Strategic relationship management
• Negotiation
• Presentation and communication
• Executive engagement
• Opportunity qualification
• Commercial acumen
• Prospecting
• Networking
• Solution selling
• Financial literacy

Time management

• Proposal writing
• Pipeline management
• CRM proficiency
• Market analysis
• Stakeholder management
• Influencing skills
• Results orientation

Experience Level Required

Essential

• Minimum 5–8 years' experience in Business Development, Account Management or Technology Sales.
• Proven success selling Managed Services, Cloud, Cybersecurity, AI or Technology Solutions.
• Demonstrated experience achieving and exceeding sales targets.
• Experience selling to SME decision-makers.
• Strong commercial negotiation experience.
• Experience managing complex B2B sales cycles.

Advantageous

• Experience within a Managed Services Provider (MSP).
• Experience selling Microsoft solutions.
• Experience selling cybersecurity services.
• Experience selling AI services.
• Existing UK business network.
• Experience selling recurring revenue services.
• Experience in technology consulting.

Competency Requirements

Strategic Competencies

• Commercial thinking
• Strategic planning
• Business acumen
• Market awareness
• Opportunity identification

Leadership Competencies

• Influencing without authority
• Decision making
• Accountability
• Initiative
• Ownership

Commercial Competencies

• Revenue generation
• Pipeline management
• Negotiation
• Sales forecasting
• Client acquisition

Client Competencies

• Relationship management
• Customer-centricity
• Executive engagement
• Trust building
• Client advocacy

Professional Competencies

• Communication
• Collaboration
• Problem solving
• Planning
• Adaptability

Behavioural Requirements

The successful candidate should consistently demonstrate:

• Strong commercial drive
• Entrepreneurial mindset
• Self-motivation
• High levels of integrity
• Professionalism
• Resilience
• Accountability
• Customer-first approach
• Confidence
• Adaptability
• Curiosity
• Initiative
• Persistence
• Collaboration
• Positive attitude
• Strong work ethic
• Excellent interpersonal skills
• Results orientation
• Continuous learning mindset
• Passion for technology and innovation

Qualifications / Certifications

Essential

• Bachelor's Degree in Business, Marketing, Sales, Information Technology or a related discipline.

Preferred

• Postgraduate qualification in Business Management or Sales.
• Professional Sales Certification.
• Microsoft Fundamentals certifications.
• ITIL Foundation.
• Account Management certification.
• Negotiation or Consultative Sales certification.

Pay: £40,000.00-£50,000.00 per year

Work Location: Hybrid remote in United Kingdom