Business Support Coordinator jobs in London Heathrow Terminal 3

JOB DESCRIPTION

Business Support Administrator

Company: ME Group International plc
Location: Epsom, Surrey – Head Office
Salary: £30,000 per annum + £3,500 London Weighting (£33,500 total)
Working Arrangement: Full-time, office-based
Reporting to: Managing Director, UK & Ireland

About the Role

We are looking for a professional, organised and proactive Business Support Administrator to join our UK Head Office team in Epsom.

This is a varied and important role providing administrative and organisational support to the UK Managing Director and wider Senior Leadership Team (SLT), helping to ensure the smooth and efficient running of day-to-day business activities.

The successful candidate will be confident, approachable and highly organised, with the ability to manage competing priorities, communicate effectively across all levels of the business and handle confidential information with discretion.

Working closely with senior management, the role will provide support across a range of business functions, including Finance, HR, Operations, Commercial and Group-level activities.

Key Responsibilities

Managing Director & Senior Leadership Support

• Provide day-to-day administrative and organisational support to the UK Managing Director and wider SLT.
• Coordinate diaries, meetings, appointments and business commitments.
• Prepare meeting agendas, documents, presentations and reports as required.
• Attend meetings where appropriate, take minutes and follow up on agreed actions.
• Assist with the preparation and coordination of management information, reports and business updates.
• Act as a professional point of contact for internal and external stakeholders.
• Support the coordination of requests and reporting requirements from Group Head Office.
• Assist with ad hoc projects and administrative activities on behalf of the SLT.

Wider Business & Administrative Support

• Provide general administrative support to the Managing Director and wider Senior Leadership Team, including the HR, Finance, Operations and Commercial functions.
• Assist with a variety of day-to-day administrative tasks, including correspondence, document preparation, reporting, expenses, travel arrangements and meeting coordination.
• Support internal communication and coordination between departments and Group Head Office.
• Assist with business projects, ad hoc requests and other administrative activities as required.
• Work flexibly across different business functions, adapting to changing priorities and operational needs.
• The role is varied in nature, and responsibilities may evolve over time in line with the needs of the business.

Skills & Experience

Essential

• Previous experience in an office administration, business support or similar role.
• Strong organisational skills with excellent attention to detail.
• Confident and professional communication skills, both written and verbal.
• A polite, friendly and professional telephone manner.
• Ability to prioritise workloads, manage deadlines and handle multiple tasks.
• High levels of discretion, integrity and professionalism when handling confidential and commercially sensitive information.
• A proactive and flexible approach, with a willingness to support different departments.
• Ability to work independently, use initiative and recognise when matters require escalation.
• Strong interpersonal skills, with confidence communicating with senior management and external stakeholders.
• A reliable, positive and team-oriented attitude.

Desirable

• Good working knowledge of Microsoft Excel, Word and PowerPoint.
• Experience using Google Workspace, including Gmail, Google Calendar, Google Drive, Docs and Sheets.
• Previous experience supporting senior managers, directors or leadership teams.
• Experience arranging business travel and processing expenses.
• Familiarity with finance, HR or operational administration.
• Experience preparing meeting minutes, reports and presentations.
• Experience working in a multi-departmental or international business environment.

Personal Attributes

We are looking for someone who is:

• Professional and discreet – understands the importance of confidentiality when supporting senior management.
• Confident and approachable – comfortable communicating with colleagues at all levels.
• Highly organised – able to manage multiple requests without losing attention to detail.
• Proactive and resourceful – takes ownership of tasks and looks for ways to make processes more efficient.
• Adaptable and flexible – enjoys variety and can respond to changing business priorities.
• Dependable and trustworthy – consistently follows through on commitments and handles sensitive matters appropriately.
• A team player – willing to support colleagues across departments and contribute to a positive working environment.

What We Offer

• Competitive salary of £30,000 plus £3,500 London Weighting.
• A varied role with opportunities to develop administrative and business support skills.
• Company benefits in accordance with eligibility and company policy.
• Company pension
• Employee discount
• On-site parking
• Work from home

This role is an office-based role.

As an equal opportunity’s employer, ME Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our Company.

Pay: £30,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Work authorisation:

• United Kingdom (required)

Location:

• Epsom KT19 9AP (preferred)

Work Location: In person