Business Support Officer jobs

Business Support Officer
Salary: £29,336 - Recruitment & Retention allowance £600 per annum
This role is available full-time for 37 hours per week Monday-Friday
Part-time, flexible or compressed working hours available
This role is based in the office

Want a job that gives you the flexibility you need?
Want to work somewhere that you can really make a difference?

You will bring your communication and continuous improvement skills to support areas across the whole business.

Your transferrable skills of business administration or office management experience will enable you to provide the critical support our business needs.

You will be open to learning new things and getting involved in a variety of teams and tasks. No two days will be the same, one day you could be assisting with planning an event and the next you could be reviewing critical business reports to enable key decision making.

Whatever your role here, you will be enabling the UK government to produce reliable and totally secure communications to protect national security. It doesn’t get much more important than that.

To apply for this role, you will already have:

• Proven experience in providing high-level administrative and clerical support across large multidiscipline teams.
• Experience in managing schedules, coordinating and documenting meetings, and maintaining accurate records.
• Effective communication abilities with a focus on customer service and stakeholder engagement.
• Experience in using Microsoft Office and business systems for data entry, reporting, and document handling.
• Ability to support project coordination and financial administration tasks such as raising purchase orders.

It would be beneficial if you also have one or more of the following (although these are not essential):

• Experience of compiling reports and working with data, tracking performance and providing management information.
• Experience of working in sectors or roles such as HR, marketing, Civil Service, project management, finance, business analysis, or as an executive assistant.
• A relevant qualification such as City and Guilds or an NVQ in Business Administration or Accounting.
• Experience using Atlassian tools such as JIRA and Confluence, or an understanding of project workflows.

You will be someone who:

• Likes to work through problems, drawing upon your experience to provide appropriate solutions for managers to get the results they need.
• Thrives on change and enjoys working in a busy environment where each day could be different, and within a team that supports each other in achieving goals.
• Can maintain motivation and momentum when working independently and manage conflicting deadlines.
• Is able to pivot to different tasks as needed as well as creating and following scheduled plans.
• Enjoys working with and building rapport in large teams and has confidence speaking to a wide range of people from junior engineers to senior executives.
• Is pro-active in asking for help, support and guidance when needed.
• Has record keeping skills and can use version control for documentation.

Using your diverse range of skills within business support, common responsibilities will include:

• Following procedures and adhering to time scales which enable required day to day activity to be completed.
• Providing diary support, event planning, and coordination to the team management.
• Representing the department at events, activities, or meetings across or outside of the organisation.
• Proactively organising and managing the teams working environment to ensure that everyone can operate and deliver effectively, dealing with routine matters on the team's behalf.
• Maintaining an awareness of relevant legislation, policy and best practice and be able to communicate these to others.
• Supporting the production of relevant reports for the team, department, and business.
• Maintaining team and department documentation and records.
• Providing guidance in response to customer/stakeholder requirements in an efficient and effective manner, seeking guidance where answers are not covered by procedure.
• Completing tasks to agreed quality, time, and cost objectives, informing managers of progress, and communicating risks appropriately.

Now that we have explained a bit about what you will be doing, here is what we can offer you:

• A positive, collaborative, and inclusive work environment.
• 25 days annual leave, rising to 30 after 5 years’ service.
• 8 Bank Holiday days off in addition to your annual leave.
• 2 ½ additional days leave (set dates through the year).
• Pension. Our Pension scheme is Alpha. It is competitive.
• Opportunities for development and career progression.
• Paid overtime or time off in lieu. Your salary is for your contracted hours. If you work more, we believe you should be rewarded for that.
• Flexible or compressed hours to support you to balance your life with your work.
• Paid parental and adoption leave and neonatal policy.
• Training. This can be anything from a ½ day internal course to a distant learning degree. If it is relevant to your career, we will aim to support you.
• Opportunities for mentoring and coaching.
• Free secure parking and allocated parking for car shares.
• Affinity groups – whether you are a person with a disability, part of the LGBTQIA+ community and/or from an ethnic minority background, we provide an inclusive environment, support, and a variety of networks for everyone.
• Free onsite gym, open 24 hours a day.
• Bike to work scheme.
• Multi-faith Prayer room. This is a quiet contemplation room for staff to use for prayer or reflection.
• 3 days paid leave a year to support a registered charity of your choice.
• Sports & Social Society. Whether its baking, golf, or crafting, we have a society for you. We offer regular subsidised theatre tickets and on-site activities.
• On site café and restaurant.
• On site nursery (subject to availability).
• Change of employment loan*.

We are HMGCC, the engineering specialists at the heart of the UK’s national security.

We work with the national security community, UK government, academia, private sector partners, and international allies to bring engineering ingenuity to the national security mission, creating tools and technologies that drive us ahead and help to protect the nation.

We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to.

To find out more about us and if we are right for you, please visit our website - https://hmgcc.gov.uk/about-us

Inclusion and diversity really matter to us. It's not just about numbers or visible differences.

HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse.

We’re not looking for any one type of person. We’re looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do.

To find out more about our culture and inclusion and diversity, please visit our website: https://hmgcc.gov.uk/life-at-hmgcc

We are proud to offer applicants who declare a disability or long-term health condition the opportunity to apply through the Offer of Interview Scheme. We aim to ensure that a fair and proportionate number of disabled applicants that best meet the minimum essential criteria for this position are offered an interview where practicable.

We offer reasonable reimbursement of travel costs for candidates attending in person interviews or assessments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation. Reimbursement is discretionary and will only be made in line with the Candidate Expenses Policy, as amended from time to time. Candidates must book their own travel, using the most economical option, and provide original hardcopy receipts for reimbursement.

Discover more by clicking ‘apply’.

Our recruitment team will process your application once the role has closed and everyone will get a response.

Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date.

*We offer an interest free loan of up to £2,500, which is to be repaid in equal instalments over a period of 24 months, to support any costs incurred due to your change of employment.

Pay: £29,336.00 per year

Benefits:

• Bereavement leave
• Childcare
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• Free parking
• On-site gym
• On-site parking
• Shuttle service provided
• Sick pay

Work Location: In person