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    • Change Management: Support the embedding of new processes or systems while minimising disruption.
    • Curious and motivated to learn both the business and technical…
    • Experience supporting or managing business systems or applications.
    • This is a hands-on, business-facing role working across multiple systems.
    • Experience producing high‑quality business process maps using *BPMN 2.0 notation*, documenting current state processes and system workflows.
    • Understanding of payment gateways and subscription management systems.
    • Understanding of customer billing systems and financial data flows.
    • Assist with integrations between Microsoft systems and business applications where required.
    • Assist with troubleshooting business system issues and support root…
    • Communication & Articulation: A strong communicator who can translate complex data, user experiences, and systems functionality into accessible findings for…
    • Excellent stakeholder management skills and the ability to translate business needs into practical solutions.
    • Employee Assistance Programmes (we're a GroceryAid…
    • Proven experience configuring and supporting enterprise HR systems, ideally Kronos, Workday or Service Now.
    • Provide expert production support, resolving system…
    • Ensuring systems development and configuration support improved business processes.
    • Experience in continuous improvement in business processes and digital…
    • The software development teams are responsible for providing the technical infrastructure underpinning many of the University's core enterprise systems (such as…
    • Working with the compliance team, design an accurate system to track the accrual and reconciliation of supplier rebate agreements.
    • Partner with a variety of stakeholders, both internally and externally, analysing business system requirements.
    • Hours:* Full time, 40 hours per week.
    • Manage data migration from legacy systems and ensure seamless integration with other business platforms.
    • Expertise in ERP systems and accounting processes.
    • A background or working knowledge in business analysis or solution architecture.
    • Produce clear business requirements documentation, process flow diagrams, and…
    • Experience working with ERP systems such as SAP.
    • Maintaining accurate records, material data and system information.
    • Takes ownership and makes things happen.

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Job Post Details

Business Analyst - job post

Fleet Assist
Huntingdon PE29 6XUHybrid work
Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Job type

  • Full-time

Location

Huntingdon PE29 6XUHybrid work

Benefits

Pulled from the full job description

  • Pay rise
  • Referral programme
  • Annual leave
  • Life insurance
  • Additional leave
  • Company pension
  • Private medical insurance

Full job description

Business Analyst

Huntingdon

Office Based

About Fleet Assist

Fleet Assist are the UK’s leading supply chain management specialist of service, maintenance and repair services to over 1.3million vehicles across leasing, rental, salary sacrifice and vehicle subscription businesses. Our fully managed SMR network in excess of 5,200 garages and over 500 mobile service units is the largest of its kind in the UK.

The Role

We’re looking for a sharp, solutions-focused Business Analyst to join our dynamic team and help shape real business outcomes in the fast-evolving UK automotive space. You’ll play a key role in bridging the gap between tech and business — capturing requirements, supporting platforms, improving processes, and delivering impactful products — all while collaborating with a passionate, forward-thinking team.

This is a hands-on role, where you’ll be engaging directly with stakeholders, supporting platform-related queries, and contributing to a range of projects. You’ll gain exposure to the UK automotive sector and will work closely with product owners, developers, and other analysts to deliver solutions that add real value.

If you have experience with requirement gathering, business process mapping, SQL, application support, and using tools like Excel and PowerPoint to deliver impactful reports and presentations, we’d love to hear from you.

Automotive industry experience would be a benefit, but is not essential.

What You’ll Work On

  • Gathering Requirements: Work with internal stakeholders to capture and document business needs in alignment with strategic goals.
  • User Story & Spec Authoring: Collaboratively define and refine user stories, acceptance criteria, and functional requirements in close partnership with stakeholders and development teams, embracing an iterative and adaptive approach.
  • Business Process Analysis: Map, analyse, and improve business processes, identifying areas for efficiency and optimization.
  • UX Visualisation: Create wireframes, mockups, or interactive prototypes to clearly communicate user journeys and illustrate potential solutions from a user experience perspective.
  • Stakeholder Engagement: Facilitate communication across business and technical teams, playing back requirements and findings regularly.
  • SQL & Data Analysis: Write and execute basic SQL queries to support business decision-making, alongside data analysis using Excel.
  • Reporting: Deliver clear reports and presentations (Excel, PowerPoint) to communicate requirements, findings, and recommendations.
  • Business Case Creation: Contribute to project justifications, project plans, and resource allocation discussions.
  • User Acceptance Testing (UAT): Support and coordinate UAT activities to validate that delivered solutions meet business objectives.
  • Change Management: Support the embedding of new processes or systems while minimising disruption.
  • Platform Support: Actively troubleshoot and resolve platform and application issues, collaborating closely with technical teams to deliver solutions and technical support to users.

What You’ll Bring

  • Several years’ experience as a Business Analyst or in a related platform/application support role.
  • Strong experience in requirements gathering, business process mapping, and documentation.
  • Excellent stakeholder management and communication skills (verbal and written), with the ability to talk across technical and business teams.
  • Proficient in tools such as Excel and PowerPoint for reporting and presentations.
  • Basic SQL knowledge for data extraction and analysis.
  • Experience creating mockups, wireframes, or prototypes to demonstrate solutions or processes, with an emphasis on intuitive and user-friendly user experience (UX).
  • Strong analytical and problem-solving skills, with attention to detail.
  • Hands-on experience working in an Agile environment with tools eg Jira/Confluence/Devops and writing user stories
  • Experience in platform/application support (incident resolution, troubleshooting, stakeholder triage) is highly advantageous.

Bonus Skills

  • Experience in the automotive industry or supply chain management.

Personal Attributes

  • Excellent communicator
  • Proactive, adaptable, and detail-oriented.
  • Comfortable working independently and collaboratively in cross-functional teams.
  • Skilled at turning ambiguity into structured, actionable deliverables.
  • Curious and motivated to learn both the business and technical sides of the role.

Why You’ll Love Working Here

· Innovative Projects: Work on cutting-edge projects that challenge and excite you.

· Collaborative Environment: Be part of a supportive team where your ideas and expertise are valued.

· Professional Growth: We are committed to your continuous improvement, offering opportunities for training and career advancement.

· Work-Life Balance: Enjoy a healthy work-life balance with hybrid working arrangements.

Perks and Benefits

· Competitive Salary

· Option to increase annual leave through an annual leave purchase scheme

· Private healthcare, gym discounts, and more

· Death in Service Insurance

· Training and development opportunities

Join Us: Fleet Assist is dedicated to promoting equal opportunities, diversity, and inclusion. We believe in creating a workplace where everyone feels valued and supported.

Ready to make a difference? Apply now and be part of a team that’s shaping the future of the automotive industry!

Job Type: Full-time

Benefits:

  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Free flu jabs
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Referral programme

Application question(s):

  • Do you live within commutable distance of Huntingdon PE29?

Experience:

  • Business analysis: 4 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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