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    • Discounts across retail, restaurants, events etc (because we know life isn’t just about work).
    • Ensuring that every guest experiences a safe visit, exceeding all…
    • View all Voco St. Johns jobs - Solihull jobs
    • Salary Search: Receptionist salaries in Solihull
    • See popular questions & answers about Voco St. Johns
    • Assist with the organisation and delivery of restaurant, bar, breakfast and event operations (where applicable).
    • 50% food and beverage discount.
    • Prepare and maintain restaurant areas to a high standard.
    • Deliver friendly, professional and attentive service within the restaurant.
    • Prepare and maintain restaurant areas to a high standard.
    • Deliver friendly, professional and attentive service within the restaurant.
  • View similar jobs with this employer
    • Support restaurant, bar, breakfast and event operations (where applicable).
    • Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel…
    • This is a busy countryside hotel operation with multiple restaurants and food outlets, including buffet-style and plated-service dining.
  • View similar jobs with this employer
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar,…
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar,…
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.
  • View similar jobs with this employer
    • Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas.
    • Competitive With Benefits Per Annum.

Job Post Details

Receptionist - job post

Voco St. Johns
3.0 out of 5 stars
Solihull
£13.07 an hour - Full-time

Job details

Pay

  • £13.07 an hour

Job type

  • Full-time

Location

Solihull

Benefits

Pulled from the full job description

  • Free or subsidised travel
  • Employee discount
  • Gym membership
  • Free parking
  • On-site parking

Full job description

Job Ref: KGH12284
Branch: Voco St. Johns
Location: Voco St.Johns Solihull, Birmingham
Salary/Benefits: £13.07 per hour
Contract type: Permanent
Hours: Full Time
Shift pattern: 07.00 -23:00
Hours per week: 40
Posted date: 03/09/2026
Closing date: 01/10/2026


No matter what, you have the ability to smile the most welcoming smile and put the customer’s needs first. You love being able to make each and every person’s stay not only memorable but personal and you’re able to do that because you understand the importance of the small details.

You’re a mind-reader due to your ability to anticipate what your customer wants before they even knew what they wanted. And juggler – because you love change and are focused on delivering outstanding guest experience whilst overseeing a busy reception.

What you’ll be doing as a Receptionist

  • Constantly finding innovative ways to put a smile on your customer’s face – that’s where embracing change comes in! An upgrade for one of your regulars who have stayed with you five times in the last month and well, why wouldn’t we want to go above and beyond?
  • Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
  • Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience
  • Driving sales opportunities and maximising revenue and occupancy levels

What’ll make you a great fit for this Receptionist role

  • It doesn’t matter where you’ve gained your experience, as long as you have incredible customer service abilities and confidence to anticipate and deliver on guests needs
  • You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless
  • You’ll love people – and as a result, have great interpersonal and communication skills
  • Details? You love them! You’ll be incredibly attentive with guests as a result
  • Flexible and able to remain focused on results under pressure and to challenging deadlines
  • Self-motivated and confident
  • Hard-working but FUN!

The benefits


  • Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
  • Family and Friends discounts in hotels across the Kew Green Hotels estate
  • Leisure Club / Gym free membership
  • International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
  • Parking on site for free
  • Meals for free on shift – hard work is hungry work!
  • Progression Room to grow, with opportunities across the UK and internationally
  • Uniform provided
  • Flexible attitude and working hours.
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