CCTV Installation jobs in Southwold

First Connect Fire & Security | Long Stratton, Norfolk | £37,000–£47,000 OTE + Potential Uncapped Commission

Looking for somewhere you can make a difference, rather than just being another number?

We are First Connect Fire & Security, an independent, established fire and security company with over 20 years of trading history across East Anglia.

We are a small, close-knit team with ambitions to grow. We're looking for an experienced Fire & Security Engineer who enjoys variety, takes pride in their work and wants to be part of that journey.

Our engineers work across installation, servicing, maintenance and fault-finding. We don't expect everyone to be an expert in every discipline, but we do want people who are keen to learn, develop their skills and become more versatile.

We are not looking for someone who simply wants to turn up, complete a job sheet and go home. We are looking for someone who takes ownership, looks after customers and wants to contribute to a successful business.

In return, we offer a friendly, supportive working environment where you're trusted to get on with your job, your ideas are listened to and your contribution genuinely matters.

What makes First Connect different?

We're not a large corporate organisation where engineers are just numbers on a spreadsheet.

We're an independent business where people know each other, decisions can be made quickly and good ideas are welcomed.

We believe in giving engineers autonomy and responsibility rather than constantly looking over their shoulders.

We also understand that people have lives outside work. We aim to be flexible and reasonable wherever we can, and in return we value people who bring that same flexibility and commitment to the business and our customers.

We're ambitious about the future and want engineers who are interested in growing with us, both professionally and personally.

We're also developing an uncapped engineer commission scheme, giving engineers the potential to earn additional income by identifying customer needs, recommending improvements and contributing to the growth of the business.

Who we're looking for

You'll already have solid experience in the fire and security industry, but we're just as interested in your attitude and approach to work.

You'll be someone who:

• Takes ownership of jobs and sees things through.
• Enjoys a mixture of installation, servicing, maintenance and fault-finding.
• Is willing to develop skills across different fire and security disciplines.
• Can work independently, use initiative and solve problems.
• Takes pride in doing a job properly and looking after customers.
• Communicates well and keeps colleagues informed.
• Understands that accurate job records and paperwork are part of being a professional engineer.
• Is dependable, organised and comfortable taking responsibility.
• Is willing to share knowledge, support colleagues and contribute ideas.
• Enjoys variety and understands that field engineering sometimes requires flexibility.
• Wants stability, opportunities to develop and a long-term future with a growing company.

We do not expect you to know everything. We do expect you to be willing to learn.

The role

You'll be working primarily across East Anglia on a varied mix of installation, servicing, maintenance, fault-finding and small works. We also maintain a number of larger customer sites further afield, so occasional longer-distance travel is part of the role.

Your responsibilities will include:

• Installing, servicing and maintaining intruder alarms, fire alarms, CCTV and access control systems.
• Carrying out planned preventative maintenance and routine servicing.
• Diagnosing faults, investigating system issues and carrying out repairs.
• Commissioning new installations and completing customer handovers.
• Identifying remedial works, system improvements and opportunities to help customers.
• Completing accurate electronic job records, including work carried out, time spent and materials used.
• Communicating with the office and customers to keep work progressing efficiently.
• Managing your vehicle, stock and equipment responsibly.
• Working to relevant industry standards, accreditation requirements and health and safety procedures.
• Participating in the planned out-of-hours call-out rota.

As the business grows, we want to help our engineers broaden their experience, develop additional technical skills and take on greater responsibility.

Experience and qualifications

Ideally, you'll have:

• At least two years' experience in the fire and security industry, including installation and/or servicing.
• Practical experience with intruder alarms, fire alarms, CCTV or access control systems.
• Good fault-finding ability and a methodical approach to solving problems.
• Familiarity with relevant industry standards and SSAIB requirements.
• Experience with manufacturers such as Texecom, Orisec, HKC, Hikvision, Uniview, Ubiquiti, Videx, Advanced, C-TEC and Ajax.
• Basic IP networking and CCTV configuration knowledge.
• A full UK driving licence.

BS 5839-1 Level 3 qualifications and IPAF 3a/3b would be advantageous.

You'll also need to be eligible for the security screening required for our customers.

You don't need to be experienced in every system we work with. If you've got a strong foundation, the right attitude and a willingness to develop, we'd like to hear from you.

What you'll get from us

• £37,000–£47,000 expected annual earnings, depending on experience and including applicable overtime and standby payments.
• Potential to earn additional uncapped commission through a new engineer incentive scheme currently being developed.
• 40-hour working week. 8.30am to 5.00pm
• Paid overtime and a planned on-call rota.
• 23 days' annual leave plus bank holidays.
• Company pension.
• Company van and fuel card, with private use option.
• Laptop, mobile phone and specialist tools.
• A friendly, approachable management team.
• A stable, established company with long-term ambitions.
• Opportunities to develop across different fire and security systems.
• A workplace where your contribution is recognised and your ideas can make a difference.

A final word

We're not pretending every day will be easy. Fire and security engineering can be demanding, customers sometimes need urgent help, and plans don't always go perfectly.

But if you're an experienced engineer who enjoys variety, wants to keep developing your skills and would like to be part of a business where you can genuinely make a difference, we'd like to hear from you.

Come and help us build the next chapter of First Connect.

Job Type: Full-time

Pay: £37,000.00-£47,000.00 per year

Application question(s):

• Do you have a minimum of 2 years' experience as an Installation Engineer within the Fire & Security Industry?
• What appeals to you about joining a smaller, independent fire and security company, and what would you hope to contribute?
• Our engineers work across installation, servicing, maintenance and fault-finding. Which areas are you strongest in, and where would you like to develop further?
• Our work is mainly across East Anglia, with occasional travel further afield and a planned paid on-call rota. Are you comfortable with these requirements?Our work is mainly across East Anglia, with occasional travel further afield and a planned paid on-call rota. Are you comfortable with these requirements?

Licence/Certification:

• Full UK Driving Licence and right to work in the UK (required)

Work Location: On the road