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Café jobs in Poole BH17

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    • We want to keep progressing and building our clientele.
    • A passion for customer service is a must with knowledge of high quality food and drinks.
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Job Post Details

Experienced Front of House Supervisor - job post

The Lion Hotel
23a WEST STREET, Wimborne BH21 1JS
£12.50 - £13.50 an hour - Full-time, Zero hours contract

Job details

Pay

  • £12.50 - £13.50 an hour

Job type

  • Zero hours contract
  • Full-time

Shift and schedule

  • Weekend availability
  • Night shift
  • Day shift
  • Monday to Friday

Location

23a WEST STREET, Wimborne BH21 1JS

Benefits

Pulled from the full job description

  • Company pension
  • Discounted or free food

Full job description

We are currently looking for a Front of House Supervisor to join us at our Premium Drink, Dine & Stay venue.

We recently benefited from a beautiful refurbishment of our 10 bed Pub & Hotel and are now looking for someone to join our established team. Someone who is looking to add value & experience within their job.

The venue is on the outskirts of Wimborne Town Centre. Beautifully modern with a feel of an old country pub style pub with log fires, table top candles and always a warm welcoming. Only minutes away from the centre of Wimborne and a short distance to Poole / Bournemouth - this is a central place to stay.

As a small independent company, we are searching for an Experienced Front of House Supervisor with a hands on approach. Someone who can add to our team, focusing on high standards, exceptional service and to go the extra mile in all areas. We believe in Team work here.

We have recently won Wimborne Business of the Year & Best Pub / Cafe Award in the local area. We want to keep progressing and building our clientele.

Daily duties of the job will be supporting the General Manager in leading the team , managing reservations & helping to maintain a level of standards. A passion for customer service is a must with knowledge of high quality food and drinks

(wines, cocktails, spirits and coffee)

Duties

  • Oversee daily operations of the front-of-house team, ensuring efficient service and adherence to company standards.
  • Supervise and train staff in food preparation and safety protocols to maintain high-quality service.
  • Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house operations.
  • Assist in resolving customer complaints or issues promptly and professionally.
  • Maintain cleanliness and organisation of the front-of-house area, ensuring compliance with health and safety regulations.
  • Support team members by providing guidance and assistance during busy periods.

Skills

  • Proven experience in supervising a team within a hospitality or food service environment.
  • Strong knowledge of food production processes and food safety standards.
  • Excellent leadership abilities with a focus on team management and development.
  • Ability to work collaboratively with kitchen staff to enhance overall service delivery.
  • Exceptional communication skills, both verbal and written, to interact effectively with customers and team members.
  • A passion for hospitality and providing outstanding customer service.
  • Capability to remain calm under pressure while managing multiple tasks efficiently.

Rates of pay are fair and tips are plentiful.

Experience in a similar role is key.

Job Types: Full-time, Permanent

Pay: £12.50-£13.50 per hour

Expected hours: 35 – 45 per week

We invite enthusiastic candidates who are eager to contribute their skills in a vibrant environment to apply for this rewarding position.

Job Types: Full-time, Zero hours contract

Pay: £12.50-£13.50 per hour

Expected hours: 30 – 45 per week

Additional pay:

  • Tips

Benefits:

  • Company pension
  • Discounted or free food

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location: In person

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