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Cafe Assistant Cafe jobs in Newcastle upon Tyne

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    • Shift Leaders are key in supporting the smooth running of store operations, providing great service and supporting their team to do the same.
    • Deliver exceptional customer service to all customers who walk through our doors.
    • Perform setup, cleanup, stock work and handling of food items.
    • View all Amorino jobs - Newcastle upon Tyne jobs - Shop Assistant jobs in Newcastle upon Tyne
    • Salary Search: Shop Assistant Manager salaries in Newcastle upon Tyne
    • See popular questions & answers about Amorino
    • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa.
    • Access to Stream - Stream up to 40% pay as it is earned and set…
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    • With a starting pay of £12.71 rising to £13.12 after training.
    • Sim Trava Star Points awarded for recognition and performance; you can spend these Star points on…
    • With a starting pay of £12.71 per hour rising to £13.12 after training .
    • Sim Trava Star Points awarded for recognition and performance; you can spend these Star…
    • We work closely with the anxious and nervous climbers to encourage and engage them to achieve their goals.
    • Upholding and following the usual business policies…
    • Prepare and serve a variety of hot and cold food and beverages to a high standard.
    • Provide a warm, friendly, and professional service to all customers.
    • Ensuring high standards of hygiene and cleanliness are maintained in the catering areas including cleaning tables, washing up, brushing and mopping floors.
    • Ensure guests receive the highest standard of customer service at all times.
    • Be able to advise guests on all products available within the venue.
    • Must be fully flexible, hours involve weekday and weekend work.
    • May be required to use a computerised tilling system.
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    • Job Type: Permanent, Part-time.
    • Part-time and full-time positions are available, with contracted hours agreed around the successful candidate's requirements.
    • Keep the café clean and organized by restocking supplies, cleaning tables, and ensuring a tidy workspace.
    • In this dynamic role, you’ll be the heartbeat of the…
    • TEAM MEMBER — Part Time / Full Time.
    • They prepare great food, make great coffee, deliver great service, and keep the shop running to a high standard.
    • The role is primarily kitchen-based, with shifts on Thursdays and Fridays and the possibility of an additional Wednesday shift.
    • The ideal candidate will have a passion for food production and baking, with a keen eye for food safety and quality.
    • Expected hours: 16.0 – 25.0 per week.
Shift Leader
Caffe Nero Newcastle St Marys
·
3.1
Newcastle upon Tyne NE1 7PG
£12.76 - £12.91 an hour
Full-time
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Job details

Here’s how the job details align with your profile.

Pay

£12.76 - £12.91 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Referral programme
Employee discount
Discounted or free food

Full job description

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Shift Leaders are key in supporting the smooth running of store operations, providing great service and supporting their team to do the same. They:

  • Are charge of the shift, leading their team by example.
  • Make fantastic coffee… and matcha… and seasonal drinks… every order is special!
    From bean to cup, they make each customer their coffee, exactly how they like it!
  • Provide great service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
  • Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
  • Take pride in what they do and always strive for excellence!

To become a Shift Leader, ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

  • Brilliant training – no coffee experience is required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community.
At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

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