Cafe Assistant jobs in Bristol BS4

Please note this is a bank role and we will not be able to guarantee set hours each week.

About Camphill Village Trust

Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. Now in our 72nd year, our focus on humanity and nature was inspired by our past and remains as key to the Trust’s ethos today. This is reflected in our focus on social and green care integration, valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life.

We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.

We continue to support adults with learning disabilities, autism and mental health challenges to live their best, independent lives. By applying our core values to modern social care, we ensure that our provision remains relevant to supported people and social care commissioners today.

Purpose

Would you enjoy working in a beautiful location in the Forest of Dean, within our café?

Our café assistants will be dedicated to providing excellent hospitality to our customers as part of our mixed ability team, in our fast-paced café showing exceptional customer service, a good level of fitness to service our multiple areas and also enjoy developing barista skills for our exceptional coffee offering.

Location & Travel

Community-based

This role will be based at Taurus Crafts in Lydney.

Duties & Responsibilities

Main responsibilities:

• Be committed to a high standard of customer service and presentation.
• Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
• Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
• Assemble customer orders always ensuring food hygiene and health & safety requirements are followed and comply with portion and presentation guidance.
• Provide customers with their food, beverages & cutlery and check that they are happy with their order.
• Undertake any other duties that may be required for the effective operation of the café.
• Show willing and flexibility to cover additional shifts wherever possible.
• Undertake any other duties which are consistent with this post, as directed by line management.

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.

Person Specification

Qualifications

• Good standard level of education (GCSE in Maths & English).

Knowledge & Experience

• Good numeracy and literacy skills.

Personal Attributes

• Excellent timekeeping.
• Flexibility for shift cover.
• Customer focused.
• Supportive nature.
• Sociable.
• Good communicator.
• Dependable.
• Possess a ‘can do’ attitude.
• Sense of humour and positive attitude.
• Pride in appearance.

Key Employment Terms

• Salary: £12.71 per hour at age 21+, £10.85 per hour at age 18-21 and £8.00 per hour for under 18.
• Location: Taurus Crafts, Lydney.
• Hours: Bank contract.
• Holiday entitlement: 25 days annual leave statutory plus bank holidays.
• 45p per mile for all work journeys is provided.
• Sick pay entitlement after 1 month.
• Standard auto-enrolment pension scheme, with the option to contribute 10% of gross salary for a 6% contribution by the employer.
• Employee assistance scheme that is also available to your immediate family.
• Death in Service benefits: payments made to your beneficiaries should the unthinkable happen.
• Once you join us, you'll be eligible to benefit from "Charity Discounts" where you can enjoy reductions from lots of differing retailers and service providers.
• The appointment is subject to a 3-month probation period.

We reserve the right to close this vacancy early if we receive a sufficient number of applications.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.

Pay: £12.71 per hour

Benefits:

• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Application question(s):

• Please provide your postcode.
• Please confirm you are aware that this is a bank role, similar to a zero hours contract, and therefore there will not be a guaranteed number of weekly hours, and working times may differ from week to week.
• Please provide details of your UK right to work. If you are a visa holder, please provide details of visa type and EXACT expiry date - we can't progress without this information.

1. Do you hold a visa?

2. If so, what type of visa do you hold?

3. What is the expiry date?

• Are you available for weekend work?
• Do you have barista experience? If not, would you be willing to learn?

Work Location: In person