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    • 25% discount on in store goods *exclusions apply.
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    • Competitive salary and service charge.
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    • Part time - 18½ hours per week (Wednesday to Friday).
    • Grade 3 - £27,410 - £30,293 per annum FTE (based on 37 hours – pay award pending).

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Job Post Details

Cafe General Manager - job post

Kalm Kitchen Ltd
Fareham PO17
Up to £40,000 a year - Full-time

Job details

Pay

  • Up to £40,000 a year

Job type

  • Full-time

Location

Fareham PO17

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Discounted or free food
  • On-site parking

Full job description

The Role

We are looking for a hands-on, commercially minded General Manager to take full ownership of Welborne Corner Café.

This is not a shift-running role — this is a site leadership position. You will be responsible for the performance of the business, leading the team, controlling costs, driving sales, and delivering a consistently high-quality customer experience.

You will run the café as your own business.

What You’ll Be Responsible For

Running the Business

  • Owning day-to-day operations and overall site performance
  • Managing labour, stock, and costs in line with targets
  • Delivering consistent, well-organised, high-standard service

Driving Sales

  • Leading from the front to increase spend per head
  • Training and motivating the team to upsell confidently
  • Supporting local marketing and community engagement

Leading the Team

  • Building, managing and developing a strong café team
  • Planning rotas effectively around trade
  • Driving accountability, standards, and performance

Controlling Costs

  • Managing labour % and staffing levels proactively
  • Owning stock control, ordering and wastage reduction
  • Investigating issues and taking action quickly

Standards & Compliance (Non-Negotiable)

  • Maintaining full food safety and hygiene compliance
  • Ensuring all systems, checks and processes are followed
  • Keeping the café audit-ready at all times

Customer Experience

  • Setting the tone on service, energy and professionalism
  • Handling customer feedback directly
  • Ensuring consistency across every shift

What We’re Looking For

  • Minimum 5 years’ experience in a café, restaurant, or hospitality leadership role
  • Proven ability to manage teams and deliver commercial performance
  • Strong understanding of labour control, stock management and cost discipline
  • A hands-on leader who leads from the front
  • Highly organised, proactive and solutions-focused
  • Comfortable making decisions and taking ownership

What Success Looks Like

  • A well-run, organised café that operates consistently
  • Strong control of labour, stock and costs
  • A stable, engaged and accountable team
  • Growth in sales and customer spend
  • High standards maintained without compromise

About Kalm Kitchen

Kalm Kitchen is a premium hospitality business known for delivering exceptional food and experiences across events, venues and cafés.

We care deeply about standards, people, and performance — and we’re building a team that takes ownership, shows pride in their work, and is always looking to improve.

Pay: Up to £40,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking

Ability to commute/relocate:

  • Fareham PO17: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality management: 5 years (required)

Work Location: In person

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