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Cafe Jobs jobs in Brentford TW8

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    • As a Customer Service Representative, you will respond to customer enquiries, understand what support they need and provide clear, courteous assistance.
    • As a Supervisor, you’ll play an important role in the day-to-day running of Good Time Golfin, helping to ensure our customers have an amazing experience every…
    • As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift.
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    • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service.
    • Free meals on shift for staff working 6+ hours.
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    • Server - Waiter Waitress - Full Time only* - Up to £21 per hour.
    • Server/Waiters/Waitresses av. pay £18.75 to £21.
    • We pay on a monthly basis.
    • Our Store Managers take ownership of their own store, providing excellent customer service and operational standards.
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    • Build, coach, and develop a strong, engaged team and grow the leaders of tomorrow.
    • Own the guest experience - fast, friendly, and unforgettable.
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    • Lead shifts with energy, pace, and focus.
    • Deliver fast, friendly, unforgettable guest experiences.
    • Step in where needed - always leading from the front.
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    • Competitive salary + 20% bonus potential.
    • 33 days a year holiday – for quality time off.
    • Shift Fuel – unlimited tea & coffee + 95% subsidised food & juice.
  • View similar jobs with this employer
    • Build, coach, and develop a strong, engaged team and grow the leaders of tomorrow.
    • Own the guest experience - fast, friendly, and unforgettable.
  • View similar jobs with this employer
    • Build, coach, and develop a strong, engaged team and grow the leaders of tomorrow.
    • Own the guest experience - fast, friendly, and unforgettable.
    • Shifts: *Casual position, hours to be agreed (including evenings and weekends).
    • Greeting and engaging with guests in a warm and friendly manner.
    • Previous experience as a Supervisor, preferably in a fast-paced cafe or restaurant environment.
    • Supervise your team, Maintain high quality and high standards.
    • The successful candidate will support the Reception Manager in overseeing daily restaurant operations, delivering exceptional guest experiences and ensuring the…
    • Monitor cafe social media accounts and messages.
    • We are looking for an experienced and passionate cafe manager who takes pride in their work and enjoyment in…

Job Post Details

Customer Service Representative
Southwark SE1 1HH
£25,420 - £39,920 a year
Part-time, Full-time

Job details

£25,420 - £39,920 a year
Part-time, Full-time
Southwark SE1 1HH

Full job description

Overview

As a Customer Service Representative, you will respond to customer enquiries, understand what support they need and provide clear, courteous assistance. You will use sound judgement to resolve routine questions, record information accurately and work with colleagues when an issue needs further attention.

Duties

  • Handle customer enquiries by phone, using professional phone etiquette and clear communication to explain information and next steps.
  • Complete data entry accurately, keep customer records up to date and share relevant details with colleagues.
  • Analyse customer needs, identify suitable options and, where appropriate, explain relevant products or services.
  • Your impact: Clear answers and accurate records help customers resolve enquiries and enable colleagues to provide consistent follow-up.

Requirements

Required: You need clear communication, professional phone etiquette, accurate data entry and practical analysis skills to understand enquiries, explain options and maintain reliable records. English language skills are essential for communicating clearly with customers and colleagues. Preferred: Spanish, bilingual or other multilingual abilities can help you support a wider range of customers; related customer service experience and confidence in appropriate upselling are also advantageous.

Pay: £25,420.00-£39,920.00 per year

Work Location: In person

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