Production Planning Coordinator at Caffè Nero

The Caffè Nero Roastery is at the heart of the coffee production for most of the brands in the Caffè Nero Group, which comprises of Caffè Nero, Harris + Hoole, FCB Coffee and Coffee#1, wholesale and e-commerce. With dedication and technical expertise, the Roastery supplies over 1,000 Caffè Nero coffee houses in the UK, the Republic of Ireland, the US, Poland, Cyprus, Turkey, the Middle East and Sweden.

The role:

The Caffè Nero Roastery is looking for a Production Planning Coordinator to join the team. This is a full-time, permanent role, that requires on-site working at our Roastery based in Battersea.

The Production Planning Coordinator ensures that production schedules align with finished-product demand and liaises with packaging and coffee distributors, as well as the supply chain and commercial teams.

Key responsibilities and accountabilities of the role:

• Calculate green coffee requirements based on production plans and demand forecasts.
• Develop production plans in line with distribution forecasts and Purchase Orders.
• Maintain regular communication with the green coffee procurer, production managers and Head of Production.
• Support the Warehouse team with planning shipments to and from the Roastery.
• Monitor stock and coordinate monthly stocktakes, including packaging and consumable goods; ensure reconciliations are completed consistently and accurately, and place orders for packaging materials.
• Attend Sales and Operations Planning meetings, collate orders and help ensure product availability.
• Monitor and maintain the Enterprise Resource Planning system.
• Work closely with suppliers and distributors, building strong relationships and effective ways of working.
• Provide general administrative support to the Roastery team, ensuring the smooth running of day-to-day operations.
• Manage the flow of key documentation, including purchase orders, delivery orders and records of other stock movements.
• Process invoices and submit them to the Accounts Department.
• Maintain accurate records and conduct regular checks of Roastery systems.

The right person:
This is a brilliant opportunity for a skilled production planner to join the ever-growing world of coffee from the production side of the business. They will be flexible and energetic, with a great can-do-attitude and the desire to make a difference in the daily run of the Roastery.

Experience and skills required:

• Excellent planning, organisational and time management skills.
• Strong numerical, written and verbal communication skills.
• Great at creating and maintaining relationships with stakeholders, whether that’s internally or externally.
• Sound administration skills, with a confidence in using the Microsoft Office Package.
• Confident in problem-solving, with the ability to work effectively under pressure.
• Great team player, with the ability to work independently.
• Good knowledge of accounting software.
• And of course… a real passion for coffee!

Being part of the Caffè Nero Team:

• Access to our benefits platform, giving a wide range of discounts and support.
• Bonus scheme.
• 25 days holiday per annum (plus bank holidays).
• Employee discount on handcrafted drinks, food and our amazing Coffee at Home products.
• Private medical care through Vitality.
• Medicash (cashplan healthcare scheme).
• Supporting our team members to achieve their professional goals is important to us, so alongside your day to day work you may have an opportunity to complete a professional qualification with our learning partners.
• Free hand-crafted drinks whilst you’re working - in your first week you’ll have Barista training, so you’ll know how to make the very best Caffè Nero coffee!

If this sounds like your perfect new role then we would love to hear from you!