Cafe Nero jobs in The O2

Lanpro is a market leading multi-disciplinary consultancy who specialise in Environment led Planning and Design.

We work on projects at all scales within town, semi-rural and rural contexts, across a variety of sectors that includes residential, historic sites and estates, renewable energy, infrastructure and mixed-use commercial developments.

About Lanpro

Lanpro is a fast growing, unique and rewarding environment. Through its agile team and comprehensive service, it has allowed growth nationwide across Cambridge, London, Norwich, Manchester, Edinburgh and York.

Our multidisciplinary service spans across the following disciplines: Planning, Architecture, Arboriculture, Ecology, Archaeology and Heritage, Landscape Architecture and Geomatics.

We thrive on creating a culture and environment which provides a great variety of projects, recognition of success, continuous professional development and collaboration across an array of different professions. To find out more about our culture, please click here

We are proud that together, our teams are supporting delivery of some of the largest solar and battery storage schemes in the United Kingdom and Europe. We have a strong pipeline of opportunities across the energy, residential and infrastructure sectors.

We offer an environment that is diverse, entrepreneurial and encourages innovation and your professional development.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are seeking an experienced and commercially focussed Group Credit Controller to take ownership of the receivables function across multiple group entities.

This is a high-impact role responsible not only for credit control operations, but for driving cash collection performance, improving working capital, and supporting consistent financial processes across a growing private equity-backed business.

The role requires a proactive individual who can influence stakeholders and implement best-in-class credit control practices across the Group.

The successful candidate will play a key role in supporting the transition to a more centralised finance model, driving process improvements, ensuring robust financial control and reporting and maintaining strong relationships with clients and internal stakeholders.

This role requires a hands-on approach, working closely with a small collaborative team to deliver day to day credit control activities while driving improvements across the Group.

This position is ideal for someone who thrives in a dynamic environment, enjoys improving processes, and is confident working across multiple systems and entities.

Credit Control Ownership

• Manage the end-to-end credit control process across multiple group entities
• Own and drive Group Cash Collection performance, including DSO reduction and overdue debt targets.
• Take ownership of aged debt management and cash collection performance
• Develop and implement strategies for managing overdue and hard-to-recover debt
• Build strong working relationships with customers to support timely collections and dispute resolution
• Work closely with operational and commercial teams to resolve billing and payment issues
• Lead escalation of high-risk and Material debt issues where required.
• Act as the main point of contact for all credit control matters across the group
• Maintain accurate and up-to-date debtor records and reporting

Reporting, KPIs & Process Improvement

• Develop and improve credit control reporting and KPI dashboards across the group
• Support the evolving reporting requirements of a private equity-backed environment
• Identify trends, risks, and opportunities within debtor balances and cash collection
• Review and improve existing credit control processes, controls, and procedures
• Support the implementation of standardised processes across multiple businesses where appropriate
• Work across different accounting systems and support improvements in reporting consistency
• Recommend and implement process efficiencies and best practice controls

Financial Controls & Audit Support

• Support audit preparation and provide documentation as required
• Ensure strong controls and governance are maintained within the receivables function
• Assist with reconciliations and debtor reviews across the group
• Support finance leadership with ad hoc analysis and reporting requirements

Help ensure policies and procedures are followed consistently across businesses

• Proven experience in a senior credit control or credit management role
• Strong understanding of aged debt management and collections processes
• Experience managing difficult or high-value debt recovery situations
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage multiple priorities
• Confident working across multiple entities and different accounting systems
• Experience of working in project based environments with milestone and stage billings.
• Strong attention to detail and analytical ability
• Ability to work independently and drive improvements

Desirable

• Experience within the industry or a related sector
• Experience working within a private equity-backed or fast-growing business
• Experience improving reporting, KPIs, and financial controls
• Experience supporting process transformation or centralisation projects
• Experience with a system migration

Personal Attributes

• Proactive and solutions-focused
• Commercially aware with a strong customer focus
• Adaptable and comfortable working in a changing environment
• Hands-on approach with a willingness to support the wider team
• Confident communicator who can build credibility at all levels
• Motivated to improve processes and drive positive change

As a valued employee of Lanpro, you can expect to feel looked after. We offer the following great benefits as standard:

Day One

• Enhanced Annual Leave entitlement

• Death in service cover

• Centrally based City offices

• Hybrid working environment (flexible work)

• Protected CPD (Department, individual and companywide)

• Professional Body membership contribution

• Enhanced Company pension

• Career progression framework and development, including two defined promotion windows annually.

• E Learning portal access

• Non contractual growth bonus scheme

After Probation and Beyond

• Loyalty Leave (Continuous Service Accrued Annual Leave up to 5 days)

• Vitality Health Care - Private Medical Insurance

• Discounted Gym membership

• Discounts and perks - Amazon prime, Free Odeon Cinema tickets, Apple benefits and Cafe Nero

• Employee Assistance Program - including Financial and Mental Health support from external expertise.

• BUPA Cash Plan

• Employee Assistance Program - including Financial and Mental Health support from external expertise.

• Cycle to work scheme