Skip to main content
Post your CV and find your next job on Indeed!

Cafe Reception Manager jobs

Sort by: -
    • 50% discount within the onsite café.
    • Oversee the day-to-day operation of reception and guest services.
    • We are seeking an engaging and organised Reception…
    • The main purpose of the role is to maintain a presence in the front-of-house area, as well as in the common areas between reception and the anchor tenant’s…
    • View all Savills Management Resources jobs - London jobs - Front of House Manager jobs in London
    • Salary Search: Front of House Manager - One Angel Court, London salaries in London
    • See popular questions & answers about Savills Management Resources
    • Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives.
    • Ensure recognition of regular, returning, and VIP…
    • Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives.
    • Optimise room occupancy at the best available rates…
    • Deliver a seamless and efficient reception experience, including check‑in, check‑out, and audit procedures, as required.
    • Ensure all reception staff are fully trained in brand standards.
    • Deliver smooth and efficient café service with full adherence to food safety standards.
    • Ensuring the cleanliness standards of the poolside, changing rooms and cafe area are monitored and exceed customer expectations.
    • Pool plant: 1 year (preferred).
    • Achieve and monitor upsell targets for the front-of-house café and reception.
    • Ensure overall performance and compliance of the café.
    • £40,000 - £44,000 per year.
    • Liaise with suppliers on queries and refer to home manager where problems exist.
    • General reception duties, taking calls, transferring to departments, greeting…
    • Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks.
    • Chigwell FWC | Bank | Ad hoc | Part time.
    • Delivering an exceptional overnight reception experience, including check‑in, check‑out, and completion of all audit procedures as required.
    • Contribute refined ideas for seasonal lobby and reception presentation, enhancing ambience, elegance, and brand presence.
    • Keeping reception and communal areas tidy, safe and welcoming.
    • Experience in luxury residential, hospitality, corporate reception or customer service roles.
    • Flexibility is essential, as the role involves training in and covering a full range of reception and café duties when needed.
    • Free Car Parking at HBC sites.
    • Opening and Closing Procedures: Assist in ensuring smooth opening and closing procedures, proactively manage issues, and help maintain a well-stocked and…

Job Post Details

Reception Manager - job post

JAMES WEBBER RECRUITMENT
4.9 out of 5 stars
Hertfordshire
£35,000 - £38,000 a year - Permanent, Full-time

Job details

Pay

  • £35,000 - £38,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Rotating shift
  • Day shift

Location

Hertfordshire

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Life insurance
  • Free parking
  • Company pension
  • Private medical insurance
  • On-site parking

Full job description

Reception Manager – Historic Country House Property | Hertfordshire | £35,000 + Excellent Benefits

An exciting opportunity has arisen for an experienced Reception Manager to join a beautiful historic property in Hertfordshire.

This highly visible role sits at the heart of the guest journey and is ideal for a hospitality professional who thrives on delivering exceptional service, leading from the front, and developing high-performing teams.

We are seeking an engaging and organised Reception Manager with strong operational experience, excellent attention to detail, and a passion for creating memorable guest experiences within a quality hotel environment.

The Role

  • Lead, motivate, and develop a Front Office team of 5+ colleagues
  • Oversee the day-to-day operation of reception and guest services
  • Drive exceptional customer service standards and guest satisfaction
  • Manage rota planning, team performance, training, and development
  • Ensure smooth and efficient check-in and check-out processes
  • Handle guest enquiries and resolve issues professionally and effectively
  • Maintain accurate room inventory and operational procedures through Opera Cloud
  • Work closely with Housekeeping, Reservations, Maintenance, and Food & Beverage departments to ensure a seamless guest experience

About You

  • Previous experience as a Reception Manager, Front Office Manager, or Senior Reception Supervisor within a hotel environment
  • Proven experience managing and developing teams of 5 or more
  • Strong knowledge and practical experience of Opera Cloud
  • Passionate about guest service and hospitality excellence
  • Excellent communication and organisational skills
  • Calm under pressure with a hands-on approach to leadership
  • Comfortable working a flexible shift pattern across a 5-day over 7-day operation

Shift Pattern

This role operates on a rotating shift basis including:

  • Early shifts
  • Mid shifts
  • Late shifts

Flexibility is essential to support the needs of the business and ensure consistent guest service delivery.

Package & Benefits

  • £35,000 basic salary
  • Free access to the leisure facilities
  • Complimentary colleague exercise classes
  • Private healthcare and health cash plan options
  • Company pension scheme
  • Life insurance
  • Income protection
  • Free meals whilst on duty
  • 50% discount within the onsite café
  • 20 days annual leave plus bank holidays
  • Free onsite parking
  • EV charging facilities
  • Ongoing training and career development opportunities

This is a fantastic opportunity to join a well-established hospitality business that values its people and offers genuine opportunities for professional growth.

Apply today for a confidential discussion.

Pay: £35,000.00-£38,000.00 per year

Work Location: In person

Let Employers Find YouUpload Your Resume