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    • Maintaining the presentation of the Bear Falls Café and soft play area.
    • £5 daily food allowance in the Zoo cafe.
    • Making hot drinks using the coffee machine.
    • Hours will include weekend and some early evenings.
    • Greeting and welcoming guests with a friendly and professional attitude.
    • Maintain high standards of cleanliness throughout the café and customer areas.
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    • Has a valid DBS check.
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    • Making fresh hot drinks using an automated machine and serving soft drinks/alcohol.
    • Serving snacks and ice cream to our guests in the restaurant and play area.
    • The Senior Program Manager, Diversity & Belonging is a strategic, enterprise-level role responsible for designing, executing, and evolving the company's…
    • Guest facilities include a premium Health Club, AURA Spa, restaurant, bar, café and soft play.
    • Giving you free meals, soft drinks and hot drinks on shift.
    • Guest facilities include a premium Health Club, AURA Spa, restaurant, bar, café and soft play.
    • Giving you free meals, soft drinks and hot drinks on shift.
    • Guest facilities include a premium Health Club, AURA Spa, restaurant, bar, café and soft play.
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    • Managing and delivering the full heritage project from start to finish.

Job Post Details

Visitor Services - Cafe (2) ( Temporary for Summer Holiday Period) - job post

Northumberland Zoo
Morpeth NE65 9QH
£12.79 an hour - Temporary, Full-time

Job details

Pay

  • £12.79 an hour

Job type

  • Temporary
  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Morpeth NE65 9QH

Benefits

Pulled from the full job description

  • Employee discount
  • Discounted or free food
  • On-site parking

Full job description

Job Profile

Visitor Services Cafe - Temporary to cover Summer Holiday Period (£12.79 per hour)

6th July - 13th Sept 2026

40hrs per week, 8.30am - 5pm on a rota, including weekends and bank holidays

Main Duties

  • Working in the Bear Falls Café; preparing a lunch and snack menu
  • Serving customers via the electronic till system taking money and card payments
  • Serving food and drinks from our satellite food kiosk located inside the Zoo which is open during high season.
  • Maintaining the presentation of the Bear Falls Café and soft play area.

Job Responsibilities

  • Preparing and cooking food, using fryers and ovens.
  • Taking customer orders and operating the electronic till, taking money and card payments
  • Making hot drinks using the coffee machine
  • Keeping the cafe clean and tidy; clearing and cleaning tables, washing floors and emptying the recycling waste areas.
  • Restocking fridges and self-service displays regularly.
  • Manual washing up of cooking pots, trays and pans
  • Keeping the kitchen area clean and tidy and carrying out a cleaning rota.
  • Aiding with stock deliveries.
  • Providing excellent customer service to our guests
  • Working in the Zoo Gift Shop as and when required

General

  • Full driver's license and access to vehicle required due to rural setting of zoo
  • Be aware of and adhere to Zoo policies at all times
  • Be aware of and adhere to Food hygiene and health & safety policies at all times
  • Cooperate with other Zoo departments

Skills & Experience

  • Previous food and beverage experience preferred including experience of food preparation
  • Capable of working independently with little supervision
  • Good verbal communication skills are essential
  • Must be hands on and be able to do any task that is needed to be performed
  • Must have a driver's license to be able to work at the Zoo as relying on public transport is not appropriate for our location.
  • Strong attention to detail
  • Ability to work well in a team
  • Ability to work calmly at our exceptionally busy periods

Benefits

  • Free Zoo entry whilst you are an employee
  • Free Zoo passes for family & friends
  • £5 daily food allowance in the Zoo cafe

If you would love to work with us here over the busy summer holidays please email your CV and a short covering letter detailing why you would be a great temporary addition to our current team, to jane@northumberlandzoo.co.uk or l.saxon@northumberlandzoo.co.uk

Closing date: Sunday 14th June 2026

Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Application question(s):

  • Can you drive and do you have access to a vehicle?

Experience:

  • Cafe: 1 year (preferred)

Work Location: In person

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