Cafe Work jobs in Sunderland

Who we are & what we stand for

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

About the role:

We require a Food & Beverage Supervisor who has the skills, drive, and passion to deliver a great food offer alongside great customer service within our café at Saltwell towers.

What you'll get to do:

Assist & supervise in the preparation, cooking and service of hot and cold food items, snacks and light meals within a busy café environment.

Prepare and serve a range of hot and cold beverages and light refreshments throughout the café as required.

Prepare and set up the café prior to service, ensuring all areas are fully stocked and operational.

Deliver excellent customer service at all times and promote a positive customer experience within the team.

Operate tills and carry out cash handling and end-of-day cashing up procedures.

Assist in and supervise the thorough cleaning of designated food and beverage service areas.

Ensure compliance with all relevant food safety, health and safety, and allergen legislation and regulations.

Provide training, guidance and day-to-day supervision of café staff.

Carry out any other duties commensurate with the grade and responsibilities of the post as required.

What you'll bring

• Knowledge of HACCP and food safety
• Knowledge of PPE and how to deep clean kitchen equipment
• Knowledge of cleaning materials and chemicals
• Knowledge of health & safety
• Barista Coffee skills
• Level 3 Award in Food Safety in Catering
• Level 2 Award in Health & Safety
• Level 2 Allergen Awareness
• Relevant experience within a similar position
• Ability to work in a team
• Flexible approach to work
• Commitment to high standard
• Customer service skills

What’s in it for you

• Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
• Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
• Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
• Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
• Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
• Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
• Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).

Our commitment to you

We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

How to apply

You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.

We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.

When writing your statement, please:

• Use the key responsibilities and essential criteria listed in the advert to guide your response.
• Give clear, specific examples that show how you have demonstrated these skills or responsibilities in previous roles.
• Use the STAR method (Situation, Task, Action, Result) or simply explain:
  • what you did,
  • how you did it, and
  • what difference it made.

If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via recruitment@gateshead.gov.uk

Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.

Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.