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    • Our Store Managers take ownership of their own store, providing excellent customer service and operational standards.
    • Reporting to the Front of House manager, you will be responsible with the day to day day running of the cafe and assisting with staff rostering, stock ordering,…
    • Premium Pub + Tips + 60% off meals + Consistent hours, Full or Part Time.
    • The Dockhouse is the vibrant centrepiece of the fabulous Workhouse Dock development…
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    • Provide great service, both in store and through deliveries.
    • With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
    • Contract: 16-hour weekly guaranteed minimum.
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    • See popular questions & answers about Restaurant Associates
    • Support kitchen organisation, stock control and ordering.
    • Salary: Up to £32,000 per year plus potential for quarterly bonuses.
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    • A genuine interest in hospitality or the restaurant/café industry.
    • Support smooth daily operations, including opening and closing duties.
    • The menu currently consists of pizza, sandwiches and chips as staples, plus ad hoc dishes for events.
    • Delivering a food service, maintaining standards and…
    • We are looking for a Trainee Head Barista who will oversee and manage the operations of multiple locations with primary focus on deliver an excellent cup of…
    • Three days a week to include Monday, Wednesday and one other day 6am - 12pm with a competitive rate of pay.
    • The successful candidates will need to be available…
    • Baking and preparing items for our cafés.
    • Experience in a bakery, café, brunch kitchen, production kitchen, deli or similar food business would be ideal.
    • Strong barista and coffee knowledge.
    • You will help lead and support our team, ensure smooth daily operations, and make sure every customer receives a warm,…
    • Managing stock control, ordering, and minimizing waste.
    • Managing inventory and ordering supplies to ensure the availability of fresh ingredients.
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    • Clearly label, date and safely store all prepared products.
    • Work closely with the wider café team to ensure products are prepared and available on time.
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    • Enhanced Maternity and Paternity leave to support working families.
    • Group-wide access to mental health counselling, legal and financial advice.

People also searched:

front of house
Store Manager
Kingston upon Thames KT1 1SZ

Job details

Here’s how the job details align with your profile.

Pay

Up to £32,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Referral programme
Employee discount
Discounted or free food

Full job description

Store Manager at Caffè Nero

At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Our Store Managers take ownership of their own store, providing excellent customer service and operational standards. They:

  • Pride themselves on keeping customers happy through fantastic service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
  • Grow and develop their teams by training, coaching and leading them by example.
  • Make fantastic coffee… and matcha… and seasonal drinks… every order is special! From bean to cup, they make each customer their coffee, exactly how they like it!
  • Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
  • Always strive for excellence!

What you can expect:

  • Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
  • Brilliant training and development, to get you up to speed in your role and beyond.
  • The opportunity to grow your career and develop personally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Cash Plan Healthcare scheme.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community.
You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular Caffè Nero Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you can really be you, with us.

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