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    • Our Store Managers take ownership of their own store, providing excellent customer service and operational standards.
    • Taking your responsibility to make people their favourite drinks seriously.
    • Before pouring a single customer’s single espresso, you’ll undergo weeks of training…
    • To assist with the management of all aspects of the running of the Cafe or Pizzeria: preparing the weekly rota, opening and closing the shop, operating the till…
    • Free tea/coffee, meals on shift.
    • Responsible for opening and closing duties, including cash-up procedures,.
    • Our ideal candidate will have at least one year of…
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    • Not to mention making a high-quality coffee!
    • General duties include but aren't limited to; preparation of our top-quality recipes, having excellent product…
    • Job Type:* Part-time (16 - 24hrs).
    • Working alongside our Chef Manager, you'll prepare all café food, keep the kitchen running smoothly, and help develop junior…
    • Deliver and support coffee training sessions for wholesale customers, retail guests, and Hot Numbers team members.
    • Strong barista skills and coffee knowledge.
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    • Deliver Exceptional Service During Busy Periods.
    • A genuine passion for food and hospitality.
    • A good understanding of food hygiene, health and safety, and…
    • Monday to Friday - 8AM to 4.30PM*.
    • Pace and resilience, calm under pressure with strong attention to detail.
    • Great communication and teamwork; willing to help…
    • Lead the day-to-day running of the café, ensuring organised, efficient service across the counter, coffee and food areas.
    • Support the Store Manager with training, coaching and managing their team to drive standards and performance.
    • Lead by example and provide great service, both in…
    • Maintain high standards across service and coffee excellence.
    • We also offer flexible shifts to suit you and the store.
    • Matched pension up to 10%.
    • This is a busy café, and we’re looking for someone who already knows their way around a coffee machine and takes pride in doing things well.
    • Champion Quality & Consistency: Oversee dial-ins, recipe development, and equipment maintenance to ensure every cup meets the highest standards.
    • Competitive hourly rate plus bonus structure.
    • 30% staff discount across all Aromi branches.
    • Cambridge, Cambridgeshire: reliably commute or plan to relocate…

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Store Manager
Caffe Nero Cambridge Grand Arcade
·
3.1
Cambridge CB2 3BJ
Up to £32,000 a year
Full-time
Apply on company site

Job details

Up to £32,000 a year
Referral programme, Employee discount, Discounted or free food
Full-time
Cambridge CB2 3BJ

Full job description

Store Manager at Caffè Nero

At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Our Store Managers take ownership of their own store, providing excellent customer service and operational standards. They:

  • Pride themselves on keeping customers happy through fantastic service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
  • Grow and develop their teams by training, coaching and leading them by example.
  • Make fantastic coffee… and matcha… and seasonal drinks… every order is special! From bean to cup, they make each customer their coffee, exactly how they like it!
  • Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
  • Always strive for excellence!

What you can expect:

  • Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
  • Brilliant training and development, to get you up to speed in your role and beyond.
  • The opportunity to grow your career and develop personally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Cash Plan Healthcare scheme.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community.
You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular Caffè Nero Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you can really be you, with us.

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