Cafe jobs in East Finchley Station

Gourmet House Caviar | Notting Hill, London | Full-time / Part -time

Gourmet House Caviar is an international luxury fine-food company specialising in premium caviar and carefully selected gourmet products. With operations in London and internationally, we are passionate about exceptional products, quality, presentation and outstanding customer service.

Our London boutique in Notting Hill offers a premium retail experience for customers looking for some of the finest caviar and gourmet food products.

Job Description

Gourmet House Caviar is looking for a versatile and enthusiastic team member to join our luxury seafood and caviar bar in London. This is a hands-on retail position for someone with strong experience in premium food retail, fine food, delicatessen, gourmet food or luxury food environments. The successful candidate will help supervise the daily operation of the shop while maintaining excellent standards of customer service, product presentation, hygiene and organisation.

The ideal candidate should have experience in hospitality, food preparation or bar service, and be comfortable with:

• Preparing and serving oysters, caviar and small seafood dishes.
• Making and serving cocktails, wine, champagne and other beverages.
• Providing excellent customer service in a luxury retail and dining environment.
• Maintaining high standards of food hygiene, cleanliness and presentation.
• Assisting with daily bar operations, stock management and retail sales.

Experience in seafood handling and basic cocktail preparation is preferred. Training on our caviar products and menu will be provided.

We are looking for someone professional, friendly, flexible and willing to work across both food and beverage service.

Key Responsibilities

Food Handling & Preparation

• Prepare and serve fresh oysters, caviar, seafood platters and small cold dishes.
• Handle, store and prepare seafood safely, following food hygiene and temperature-control procedures.
• Assist with preparing ready-to-serve food and maintaining ingredient freshness.
• Follow portion control, food safety and quality standards.

Food Presentation & Beverage Service

• Ensure attractive and consistent presentation of caviar, oysters and seafood dishes.
• Prepare and serve simple cocktails, mixed drinks, champagne, wine and non-alcoholic beverages.
• Maintain high standards of cleanliness, presentation and organisation at the seafood and drinks bar.
• Assist with developing and improving simple food and beverage presentations.

Customer Service & Sales

• Welcome customers and provide professional, attentive service.
• Explain caviar varieties, seafood products and menu offerings to customers.
• Recommend suitable food and beverage pairings.
• Assist with retail sales, customer enquiries and payment transactions.

Boutique & Daily Operations

• Support daily opening and closing procedures.
• Maintain cleanliness and presentation of the boutique, seafood counter and seating areas.
• Monitor stock levels, replenish displays and assist with inventory checks.
• Ensure products are correctly labelled, stored and displayed.
• Support takeaway orders, packaging and general boutique operations.
• Work closely with the team to ensure smooth daily service.

General Expectations

• Maintain a professional appearance and excellent customer service standards.
• Follow company food safety, hygiene and operational procedures.
• Be flexible and willing to assist across food preparation, beverage service and retail operations.
• Maintain attractive product displays.
• Process sales transactions and operate the POS system.
• Assist with opening and closing duties as instructed.
• Maintain cleanliness and presentation standards throughout the boutique.
• Support online order preparation and collection when required.

Requirements

Previous experience in hospitality, restaurant, café, bar or fine food retail environments.

• Basic knowledge of seafood handling and preparation, particularly oysters, shellfish and cold seafood dishes.
• Ability to prepare and serve simple cocktails, mixed drinks, champagne, wine and other beverages.
• Comfortable preparing and presenting small seafood plates, caviar dishes and ready-to-serve food.
• Good understanding of food hygiene, cleanliness and safe food handling practices.
• Strong customer service and communication skills, with a professional and friendly approach.
• Ability to work independently and manage both food and beverage service during quieter periods.
• Willingness to assist with retail sales, stock replenishment and daily shop operations.
• Flexible, reliable and comfortable working in a small team.

Preferred but not essential:

• Experience opening and serving fresh oysters.
• Basic bartending or cocktail-making experience.
• Experience working with premium seafood, caviar or luxury food products.
• Food Hygiene Level 2 certification or equivalent.
• Previous experience in retail, hospitality, luxury food or customer service preferred.
• Strong communication and interpersonal skills.
• Interest in caviar, seafood and premium gourmet products.
• Professional appearance and positive attitude.
• Good attention to detail and willingness to learn.
• Ability to work flexible shifts, including weekends.
• Ability to work independently and as part of a team.

Benefits

· Employee discount.

· Product training and tastings.

· Professional development opportunities within an international luxury fine-food business.

Pay: £28,000.00-£35,000.00 per year

Benefits:

• Employee discount

Experience:

• Customer service: 1 year (preferred)
• Management: 1 year (preferred)

Work Location: In person