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Cafe jobs in Frome

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    • Deliver exceptional, friendly service in line with our farm shop café values.
    • Staff discounts across the café and associated venues.
    • We have Part Time (8hrs) roles available.
    • Working flexibly across all days of the week, bank and public holidays.
    • Discounted Meal while on shifts.
    • View all SSP jobs - Bristol jobs
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    • Hours are flexible across a 7 day operation, including The Refectory, Cafe Commons, General Store, Locksbrook and Sion Hill Cafe’s.
    • Experience in a coffee or hospitality setting, with a strong understanding of coffee preparation techniques.
    • Maintain consistency in coffee quality, adhering to…
    • We're looking for people who genuinely enjoy creating great customer experiences.
    • Customer service: 1 year (required).
    • Full-Time: Hours: 25+ hours per week | shift patterns.
    • Part-Time: Hours: 8–24 hours per week | shift patterns.
    • Free beverage on every shift.
    • Welcoming visitors with genuine warmth and a friendly smile.
    • Warm and friendly with a welcoming approach.
    • Salary: *From £12.75 per hour, dependent on experience…
    • Previous experience in a restaurant or café setting is preferred.
    • Maintain cleanliness and organisation of the cafe area, including tables, counters, and…
    • As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation…
    • As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift.
    • Customer Service: Greeting customers, providing product information, and ensuring a friendly, welcoming experience.
    • Competitive hourly rate £13.00 per hour.
    • Lead the café on shift, ensuring smooth, efficient service and exceptional hospitality.
    • As a Café Shift Leader, you’ll play a key part in the leadership team,…
    • Prepare and serve high-quality coffee and beverages to a consistently high standard.
    • Strong knowledge of coffee preparation and customer service.
    • To assist in all ordering, stock taking and order management in conjunction with our retail sites.
    • Rate Of Pay; £14.50 per hour.

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Job Post Details

Café Supervisor - job post

Thoulstone Pavilion
Westbury BA13 4AQ
From £13.50 an hour - Full-time

Job details

Pay

  • From £13.50 an hour

Job type

  • Full-time

Location

Westbury BA13 4AQ

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Discounted or free food
  • Company events
  • On-site parking

Full job description

Café Supervisor

Thoulstone Pavilion – Farm Shop Café

Role Overview

We are looking for a hands-on, energetic Café Supervisor to support the day-to-day running of Thoulstone Pavilion. This role is key in delivering a warm, welcoming experience while maintaining high standards across service, food presentation, and team performance.

You’ll lead by example on the floor, ensuring smooth service, happy guests, and a motivated team.

Key Responsibilities

Service & Guest Experience

  • Deliver exceptional, friendly service in line with our farm shop café values
  • Lead service periods, ensuring efficiency and a calm, positive atmosphere
  • Handle guest feedback professionally and resolve issues promptly
  • Maintain a strong presence on the floor during busy periods

Team Leadership

  • Supervise, support, and motivate the front-of-house team
  • Assist with training new starters and developing existing team members
  • Ensure team presentation, punctuality, and standards are consistently met
  • Support rota management and daily team briefings

Operations

  • Oversee opening and closing procedures
  • Ensure the café is clean, organised, and visually on-brand at all times
  • Work closely with the kitchen to ensure smooth service flow
  • Monitor stock levels and assist with ordering when required

Standards & Compliance

  • Maintain high standards of hygiene, health & safety, and food safety
  • Ensure all company procedures are followed
  • Support in maintaining a premium, farm shop café environment

What We’re Looking For

  • Previous experience in a café, restaurant, or hospitality supervisory role
  • A natural host with a passion for great food and service
  • Strong leadership skills with a hands-on approach
  • Ability to stay calm under pressure and lead a team during busy service
  • Excellent communication and organisational skills
  • A positive, can-do attitude with attention to detail

What We Offer

  • A supportive, team-focused working environment
  • Opportunity to grow within a developing hospitality business
  • Staff discounts across the café and associated venues
  • Competitive pay based on experience

About Thoulstone Pavilion

Thoulstone Pavilion is a farm shop café focused on fresh, seasonal food, quality coffee, and a relaxed countryside atmosphere. We pride ourselves on creating a space where guests feel at home and the team feel valued.

Job Type: Full-time

Pay: From £13.50 per hour

Expected hours: 25 – 38 per week

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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