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    • As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift.
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    • As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation…
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    • We’re looking for an experienced restaurant supervisor with who is confident in leading shifts, training the team and delivering an excellent guest experience.
  • View similar jobs with this employer
    • As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift.
    • Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
    • Brilliant training and development to get you up to speed in your…
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    • Endless tea and coffee on shift.
    • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
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    • The Chef de Partie is responsible for executing perfect pasta dishes in our busy kitchens,and contributing to our friendly and supportive environment.
    • Previous managerial/supervisor experience required in the Hospitality Industry.
    • The new team member will receive their salary plus Service Charge and Tips.
    • Proven supervising experience within a busy café / coffee shop / kitchen or restaurant environment.
    • Manage and undertaking daily kitchen / cafe operations,…
    • Support the Back of House team in the operation of the kitchen and planned production of the menu.
    • As a Chef De Partie, you will be responsible for supporting…
    • We are currently recruiting for the role of Deputy Head of Catering to join our busy kitchen which serves lunch to over 1500 boys and staff per day as well as…
    • Vous managez et faites grandir les équipes cuisine : recrutement, intégration, formation, organisation et planification des équipes.
    • 50% discount in our restaurant and 25% off at our cafes.
    • Work closely with kitchen, bar, events, café and management teams.
    • Life Insurance (2 x annual salary).

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Job Post Details

Joe & the Juice / United Kingdom logo

Shift Manager - West London - job post

Joe & the Juice / United Kingdom
2.9 out of 5 stars
London
You must create an Indeed account before continuing to the company website to apply

Location

London

Full job description

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

  • Positive Attitude
  • Inclusion
  • Social Ties
  • Growth

For us, this means that when you choose a cup half-full mindset and welcome people form every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do.

From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

JOB SUMMARY

Position title: Shift Manager

Reports to: Store Manager

As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift. Your main responsibility is to maintain operational excellence by observing, delegating, and executing daily concept workflow (DCWF), and hereby deliver a high degree of guest satisfaction, leading to financial performance. Acting as a key support to the store management team, you will set the tone for an engaging and motivated workplace through a people-centric corrective feedback culture and a train-every-day mindset.


KEY RESPONSIBILITIES

  • DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
  • Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
  • Juicer Training: Carry out planned Juicer training following our global training mantra: "Knowledge - Training – Practice – Validation" leading to skilled, engaged, and dedicated team members.
  • Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in-store guest feedback professionally.
  • Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type-in culture.

KEY PERFORMANCE INDICATORS

  • Operational Requirements: Task-monitoring checklists completion rate
  • Guest Experience: Guest feedback ratings: Myli score, App ratings
  • Store Performance: Daily commercial targets, Waste registration, Employee meal type-ins, Delivery reporting

WHY WORK WITH US

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.

Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.


By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.

#JTJMGT


ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health.

We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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