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    • Maintaining a high standard in our store and café areas to WOW our customers.
    • If your store has a café area, you will prepare hot and cold drinks, ice creams…
    • Prepare and serve a variety of coffee drinks, teas, and specialty beverages with precision and flair.
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    • Working on shift you’ll get free tea and coffee plus a sandwich for lunch.
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    • Making sure the café is clean, organised and well presented.
    • Keeping standards high across the coffee bar.
    • Providing friendly and welcoming service.
    • Provide efficient, friendly customer service during peak periods.
    • Catering or café role in fast-paced setting: 1 year (preferred).
    • Supporting café service and ensuring dishes leave the kitchen looking and tasting exactly as they should.
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    • To provide the highest level of service to all our guests.
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    • Shift Leaders are key in supporting the smooth running of store operations, providing great service and supporting their team to do the same.
    • We're recruiting an experienced Cafe Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all…
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    • Service – serve food and beverages to guests in a friendly and professional manner.
    • Answering questions in a friendly manner.
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    • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)…
    • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)…
    • Offer a warm and friendly service.
    • Keep up to date with menus and what food is on offer.
    • Ensure the kitchen and service area are always clean, well-presented,…
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    • Full-Time: Hours: 25+ hours per week | shift patterns.
    • Part-Time: Hours: 8–24 hours per week | shift patterns.
    • Free beverage on every shift.
    • Our competitive rate of pay ranges from £10.40 to £12.75 per Hour dependent on age.
    • The hours for this role are 21 per week over 3 days.

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Seasonal Sales Advisor
Hotel Chocolat
·
3.5
55 Boar Lane, Leeds LS1 5EL
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

£13.05 an hour

Job type

Seasonal

Benefits

Pulled from the full job description
Employee discount

Full job description

Job Introduction

Are you ready to join Hotel Chocolat at our busiest and most magical time of year? We’re the UK’s favourite premium chocolate brand and we need your help to deliver the best experience for our customers this Christmas!

To join us as a Seasonal Sales Advisor, you’re not just passionate about our chocolate, you’re obsessed delighting customers - ready to help them find the perfect gift for their friends, family, colleagues, neighbours…After all, chocolate makes the perfect present!

We ask that you are reliable and flexible to meet the needs of the stores trading and delivery times and are comfortable working under pressure in a fast-paced environment.

What You’ll be doing:

  • Immersing our customers in the world of Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift – the Velvetiser.
  • Ensuring our customers find the perfect Christmas gift for everyone on their shopping list by discovering your customers’ reason for their visit, asking them key questions to establish their buying needs and checking for allergens throughout your time with them.
  • Supporting the store team with deliveries and replenishment as needed.
  • Processing transactions, refunds and exchanges at the till.
  • Maintaining a high standard in our store and café areas to WOW our customers.
  • If your store has a café area, you will prepare hot and cold drinks, ice creams and snacks according to our guidelines and processes whilst keeping the area immaculately clean.
  • Supporting where you can to the success of your store and team.

In return for going the extra mile, our gift to you:

  • £13.05 per hour
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • A chance to develop yourself personally, working in an exciting, innovative and expanding company with real career progression.

About Us

We’re not just a chocolate company; we’re a family of chocolate lovers. From luxury gifts to our iconic Velvetiser™ and beyond, we’ve built a brand that’s all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we’re proud to operate over 150 stores across the UK and continue to grow across categories, channels, and territories.

Patience, passion, and purpose drive everything we do – just like the perfect cacao pod, our success doesn’t happen overnight. It’s the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers.

To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: hotelchocolat.com/uk/engaged-ethics/our-people.html

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