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    • Ensure all opening and closing procedures are completed correctly.
    • Manage stock control, ordering, and wastage.
    • Full-Time | Flexible Schedule.
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    • 16-17 - £8.00 per hour.
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    • Keep the café clean, tidy, and well stocked.
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    • Part-Time: Hours: 8–24 hours per week | shift patterns.
    • Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more.
    • A current role or background working in a hospitality or café environment or premium high street retailer delivering an excellent customer experience.
    • With a great passion for customer service, coffee and homemade patisserie.
    • Attentive, pleasant, and friendly with both our customers and other team members.
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    • Keeping the coffee shop clean, well-presented and fully stocked.
    • Is naturally friendly, welcoming and approachable.
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    • Flexible shifts – part-time & full-time available.
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    • Free meals when on shift.

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Job Post Details

Cafe Manager - job post

Chocoberry Cardiff ltd
199 City Road, Cardiff CF24 3JD
From £25,000 a year - Part-time, Full-time

Job details

Pay

  • From £25,000 a year

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekend availability

Location

199 City Road, Cardiff CF24 3JD

Benefits

Pulled from the full job description

  • Employee discount
  • Flexible schedule

Full job description

Store Manager – CHOCOBERRY Cardiff
Full-Time | Flexible Schedule
Competitive Salary + Performance Incentives

About Us

CHOCOBERRY is a fast-growing dessert café known for premium desserts, shakes, waffles, crepes, coffees, and exceptional customer experience. We are looking for a passionate and driven Store Manager to lead our Cardiff branch and maintain high operational and service standards.

Key Responsibilities

  • Oversee day-to-day store operations
  • Lead, train, and motivate front and back of house teams
  • Ensure excellent customer service and guest satisfaction
  • Manage stock control, ordering, and wastage
  • Maintain hygiene, food safety, and cleanliness standards
  • Handle staff rotas, attendance, and performance management
  • Monitor sales, labour costs, and store profitability
  • Ensure all opening and closing procedures are completed correctly
  • Deal with customer feedback and resolve issues professionally
  • Work closely with senior management to improve store performance

Requirements

  • Previous management experience in hospitality, dessert cafés, restaurants, or fast-paced food environments
  • Strong leadership and communication skills
  • Ability to work under pressure and manage busy service periods
  • Good understanding of food hygiene and health & safety
  • Organised, reliable, and hands-on approach
  • Flexible availability including evenings and weekends
  • Experience with delivery platforms such as Uber Eats and Deliveroo is an advantage

What We Offer

  • Competitive salary
  • Career growth opportunities
  • Supportive working environment
  • Staff discounts
  • Performance-based incentives

Apply Now

If you are passionate about hospitality and want to grow with an exciting brand, we’d love to hear from you. Send your CV and a short introduction explaining why you would be a great fit for the role.

Job Types: Full-time, Part-time

Pay: From £25,000.00 per year

Expected hours: 20 – 40 per week

Work Location: In person

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