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    • 'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'.
    • View all Marks & Spencer jobs - Cardiff jobs - Seasonal Associate jobs in Cardiff
    • Salary Search: Christmas Customer Assistant - Café - Cardiff salaries in Cardiff
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Job Post Details

Christmas Customer Assistant - Café - Cardiff
Marks & Spencer
·
3.7
Cardiff
£13.41 an hour
Temporary, Part-time
Apply on company site

Job details

£13.41 an hour
Employee discount, Company pension, Cycle to work scheme
Temporary, Part-time
Cardiff

Full job description

Team
In Store
Store
Cardiff
Location
Cardiff, Cardiff
Position type
Part Time
Contract type
Temporary
Contract end date
Contract end date: 26/12/2026
Salary
£13.41 p/h
Closing date:
1st November 2026
  • Intro
  • About the role
  • Meet the Team
  • Our Support
  • Benefits
  • Colleague Networks
  • How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary
Cafe Customer Assistant
All the details

Work Pattern:

Sunday - 12:00-16:00
Monday - 10:00-14:00
Tuesday - 13:00-17:00
Saturday - 15:00-19:00

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

#Christmas

Meet the Team

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay

Earn a competitive salary.

Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

  • Wellbeing hub

  • Wellbeing hub

    Get access to resources to support your wellbeing, including a free virtual GP service.

  • Giving back

  • Giving back

    Support your favourite charities by donating through your pay or even volunteering for them.

  • Pay

  • Pay

    Earn a competitive salary.

  • Colleague discount

  • Colleague discount

    After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

    Please note only contracts of more than 12 weeks are eligible for this benefit.

  • Time off

  • Time off

    Competitive holiday entitlement with the potential to buy extra holiday days.

  • Life assurance

  • Life assurance

    Get cover for twice your salary up to age 70 (double with our Pension Plan).

  • Workplace savings

  • Workplace savings

    We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

  • My Choices

  • My Choices

    Save on everyday costs through discounts and offers and get access to great health benefits.

  • Cycle to work

  • Cycle to work

    Bike/accessory hire with Cycle to Work and save on tax and national insurance.

  • Smart tech

  • Smart tech

    Buy the latest technology with interest-free financing directly from your salary.

  • Family friendly policy

  • Family friendly policy

    Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

  • Wellbeing hub
  • Giving back
  • Pay
  • Colleague discount
  • Time off
  • Life assurance
  • Workplace savings
  • My Choices
  • Cycle to work
  • Smart tech
  • Family friendly policy

Colleague Networks

We want you to feel supported, no matter what.


Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

End of slider Colleague Networks carousel

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

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