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    • A genuine passion for or interest in artisan bread and quality coffee.
    • Opening & Closing: Take responsibility for opening and closing procedures, including…
    • Support the Back of House team in the daily operation of the Shoreditch pizza section.
    • As a Pizza CDP, you will be responsible for supporting and running the…
    • This is a practical, prep-heavy role for someone who works cleanly and communicates well.
    • This role is all about clean prep, consistency and keeping cool under…
    • Exclusive benefits: discounts, gelato and coffee during shifts.
    • We are looking for Shift Supervisor who supports the Store Manager (SM) and Assistant Store…
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    • 50% off food and drink when not working.
    • Up to 28 days’ holiday per year (pro rata based on hours worked).
    • Spread the cost of home tech and appliances through…
    • You’ll be responsible for keeping coffee equipment performing at its best — from preventative maintenance and fault diagnosis to repairs, installations and…
    • Manage daily operations from opening to closing.
    • They will work closely with the Head Chef to ensure that staff are managed effectively and that operation falls…
    • You will be working 5 days a week, with 2 consecutive days off.
    • No evenings required but weekends are essential.
    • Oversee the brunch menu and preparation.
    • Subsidised in-store cafe or shop floor ranges.
    • Put customers first: Deliver friendly, helpful service that highlights our traditional skills, sharing specialist…
    • Manage stock, supplier ordering and merchandising across our retail counter, drinks service and gifting range.
    • You'll get 28 days of paid annual leave.
    • Subsidised in-store cafe or shop floor ranges.
    • A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and…
    • The perfect candidate will support the wider front of house management team by leading the bar team, keeping standards high, and carrying out daily tasks and…
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    • Opening and Closing Procedures: Assist in ensuring smooth opening and closing procedures, proactively manage issues, and help maintain a well-stocked and…
    • All-day dining experience is a plus.
    • 50% off the total bill, across the group at any time, any day, for you and up to 3 guests.
    • Maintain high standards of hygiene in all service & public areas: bars, kitchen, cellars, cafe and storerooms.
    • £12.70 per hour plus 13% holiday pay.

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Job Post Details

Café Supervisor
Felt Bakery
Wimbledon SW19 8AQ
£30,000 - £32,000 a year
Full-time
Apply now

Job details

£30,000 - £32,000 a year
Employee discount
Full-time
Weekend availability
Wimbledon SW19 8AQ

Full job description

A valid UK drivers license is prefered.

About FELT

FELT is a neighbourhood bakery in Wimbledon Park, bringing together Japanese culture and London lifestyle. We specialise in freshly baked artisan bread, Japanese-inspired pastries and specialty coffee, all served in a warm and welcoming atmosphere.

FELT is looking for a friendly, organised and proactive Café Supervisor to join our team. We're looking for someone who is passionate about bread and coffee, enjoys delivering excellent customer service and can take responsibility for the smooth day-to-day running of our café. Whether you already have a passion for bread and coffee or are simply keen to learn more, we'd love to hear from you

Key Responsibilities

  • Customer Service: Deliver excellent customer service, prepare and serve drinks and food, and ensure every customer has a positive experience.
  • Daily Operations: Oversee the day-to-day running of the café, ensuring operations run smoothly and efficiently.
  • Opening & Closing: Take responsibility for opening and closing procedures, including setting up the café, cashing up and securing the premises.
  • Stock Management: Monitor stock levels, carry out regular stocktakes, manage deliveries and ensure stock is organised and replenished.
  • Sales & Retail: Actively promote and sell FELT's products and merchandise, helping customers discover our range and contributing to sales targets.
  • Cleaning & Hygiene: Maintain high standards of cleanliness, food hygiene and presentation across the café, including equipment, counters and customer areas.
  • Team Support: Support colleagues during busy periods, communicate effectively and help ensure the team works together efficiently.
  • Organisation: Keep the café well stocked, organised and presentable throughout the day, ensuring all operational tasks are completed to a high standard.
  • Taking Responsibility: Work independently when required, solve problems proactively and identify opportunities to improve the customer experience and daily operations.

What We're Looking For

  • At least 2 years of hospitality experience, ideally within a café, bakery or similar environment.
  • A genuine passion for or interest in artisan bread and quality coffee.
  • Excellent customer service and communication skills.
  • A reliable, organised and proactive approach to work.
  • Confidence working independently and taking ownership of responsibilities.
  • Experience with stocktaking, inventory management and handling deliveries.
  • A sales-focused mindset and enthusiasm for promoting products.
  • Good knowledge of food hygiene, cleanliness and health and safety standards.
  • The ability to remain calm, organised and efficient during busy periods.
  • Flexibility to work weekends and opening or closing shifts as required.

Pay: £30,000.00-£32,000.00 per year

Benefits:

  • Employee discount

Application question(s):

  • Do you hold a valid UK driving license?

Experience:

  • Supervising: 2 years (preferred)

Work Location: In person

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