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    • Maintaining a high standard in our store and café areas to WOW our customers.
    • If your store has a café area, you will prepare hot and cold drinks, ice creams…
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    • Reliable and able to work well within a team.
    • 28 Days holiday inclusive of bank holidays.
    • View all BaxterStorey jobs - Milton Keynes jobs
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    • Lead the coffee service operation, ensuring premium quality and consistency.
    • Lead and elevate the coffee offering in a performance-driven environment.
    • Lead the day-to-day operation of the school's coffee shop on Saturdays.
    • This is an exciting opportunity to combine a weekday catering role within a busy school…
    • That you are a polite, hard-working individual who just loves to provide a friendly customer dining experience.
    • 16-17 - £8.00 per hour.
    • 18+ - £12.71 per hour.
    • We want friendly, outgoing people that can engage customers, take ownership of problems – and make the difference between a good meal out and a great one.
    • Keeping the café area clean and tidy and upholding exceptional food safety standards.
    • Opening up and closing down the kitchen.
    • Using the till to take payments.
    • A naturally friendly and approachable personality, with a customer-first attitude.
    • Offer assistance and respond to visitor queries about the food and drinks…
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    • Maintain high standards across service and coffee excellence.
    • We also offer flexible shifts to suit you and the store.
    • Matched pension up to 10%.
    • You will support and assist the smooth running of our café, you will be;
    • As a member of our kitchen staff you will assist in producing exceptional food to ‘wow’…
    • Shift Leaders are key in supporting the smooth running of store operations, providing great service and supporting their team to do the same.
    • Proven experience in a coffee shop, café, restaurant or hospitality management role.
    • You'll take ownership of the coffee shop and restaurant operations ensuring…
    • You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
    • 16-17 - £8.00 per hour.
    • 18+ - £12.71 per hour.
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    • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)…
    • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)…

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Seasonal Sales Advisor
Hotel Chocolat
·
3.5
67 Silbury Blvd, Milton Keynes MK9 3AG
£13.05 an hour
Seasonal
Apply on company site

Job details

Here’s how the job details align with your profile.

Pay

£13.05 an hour

Job type

Seasonal

Benefits

Pulled from the full job description
Employee discount

Full job description

Job Introduction

Are you ready to join Hotel Chocolat at our busiest and most magical time of year? We’re the UK’s favourite premium chocolate brand and we need your help to deliver the best experience for our customers this Christmas!

To join us as a Seasonal Sales Advisor, you’re not just passionate about our chocolate, you’re obsessed delighting customers - ready to help them find the perfect gift for their friends, family, colleagues, neighbours…After all, chocolate makes the perfect present!

We ask that you are reliable and flexible to meet the needs of the stores trading and delivery times and are comfortable working under pressure in a fast-paced environment.

What You’ll be doing:

  • Immersing our customers in the world of Hotel Chocolat and a store full of inspirational seasonal products including the perfect gift – the Velvetiser.
  • Ensuring our customers find the perfect Christmas gift for everyone on their shopping list by discovering your customers’ reason for their visit, asking them key questions to establish their buying needs and checking for allergens throughout your time with them.
  • Supporting the store team with deliveries and replenishment as needed.
  • Processing transactions, refunds and exchanges at the till.
  • Maintaining a high standard in our store and café areas to WOW our customers.
  • If your store has a café area, you will prepare hot and cold drinks, ice creams and snacks according to our guidelines and processes whilst keeping the area immaculately clean.
  • Supporting where you can to the success of your store and team.

In return for going the extra mile, our gift to you:

  • £13.05 per hour
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • A chance to develop yourself personally, working in an exciting, innovative and expanding company with real career progression.

About Us

We’re not just a chocolate company; we’re a family of chocolate lovers. From luxury gifts to our iconic Velvetiser™ and beyond, we’ve built a brand that’s all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we’re proud to operate over 150 stores across the UK and continue to grow across categories, channels, and territories.

Patience, passion, and purpose drive everything we do – just like the perfect cacao pod, our success doesn’t happen overnight. It’s the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers.

To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: hotelchocolat.com/uk/engaged-ethics/our-people.html

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