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Cafe jobs in Welwyn

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    • You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences.
    • Deliver exceptional guest experiences with enthusiasm and attentiveness.
    • Ensure product quality by following the product manual for consistency and excellence.
    • Full Time Position - 40 Hours Weekly - 10 Hour Shifts - Alternative Weekends.
    • * Porthaven Care Homes do not currently offer sponsorship or relocation packages *…
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    • No experience required for this role, we can coach and teach you everything you need to know!
    • 50% discount on rooms plus food and drink, as well as friends and…
    • Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye catching and iconic pieces.
    • Possess full understanding of the Grind Steps of Service.
    • Deliver exemplary service in line with our procedures.
    • Greeting and engaging with guests in a warm and friendly manner.
    • Shifts: *Full-time (40 hours per week), evenings and weekends.
    • Staff meals whilst on duty.
    • Shifts: *Friday/Saturday/Sunday - mixed shift times for the Summer.
    • This person will play a crucial role in providing a high level of service at weddings and…
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    • As a Shift Manager at Joe & the Juice, you will play a vital role in supervising the daily operations of your assigned shift.
    • Full Time Position - 40 Hours Weekly - 8am to 6pm - Alternative Weekends - NO LATE NIGHTS.
    • * Porthaven Care Homes do not currently offer sponsorship or…
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    • As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation…
    • This is a part time role working 3-4 days per week.
    • Shift Pattern: 07:00 - 17:00, 5 days per week.
    • Salary: Up to £30,000.00 a year depending on experience.
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    • As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation…
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    • As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
    • Welcome, engage and support guests in a friendly, professional and upbeat manner across all concepts.
    • For non-British nationals, a share code and date of birth…

Job Post Details

Retail & Hospitality Manager - job post

Lessiters Ltd
61 London Road WOOLMER GREEN Knebworth
From £32,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From £32,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability

Location

61 London Road WOOLMER GREEN Knebworth

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • On-site parking

Full job description

Retail & Hospitality Manager

The Secret Truffletier – Woolmer Green, Hertfordshire

Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision.

This is not a standard café management role.
This is a leadership position within a destination experience business.

The Role

You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences.

You will lead a team of 9 (including weekend & seasonal staff) and ensure that every guest interaction reflects the quality, warmth and refinement of The Secret Truffletier brand.

Key Responsibilities

Guest Experience & Standards

  • Lead from the front as a host and brand ambassador
  • Deliver exceptional service across café, retail and experiences
  • Oversee Afternoon Teas, chocolate workshops and fondue experiences
  • Ensure every guest journey feels personal, indulgent and memorable

Team Leadership

  • Manage, train and motivate staff
  • Lead weekend operations (our busiest and most important trading period)
  • Set clear expectations for service, presentation and behaviour
  • Create a positive, professional and high-performing culture

Operations

  • Oversee daily opening/closing procedures
  • Resos management, responding to customers email & phone
  • Updating Shopify with products and pricings and barcodes.
  • Manage rotas, staffing levels and holiday planning
  • Ensure compliance with food hygiene and safety standards
  • Maintain exceptional cleanliness and organisation throughout

Commercial Performance

  • Drive sales across retail, café and experiences
  • Maximise bookings for workshops and Afternoon Teas
  • Monitor stock levels, ordering and wastage control
  • Support visual merchandising and product presentation

Brand & Environment

  • Maintain a luxury boutique feel at all times
  • Ensure displays, packaging and presentation meet brand standards
  • Continuously look for ways to elevate the customer experience

Who We’re Looking For

This role suits someone who combines hospitality leadership with natural hosting ability.

You are:

  • A confident leader who enjoys developing a team
  • Highly organised with strong operational control
  • Passionate about delivering premium customer experiences
  • Detail-focused with high personal standards
  • Calm under pressure, especially during busy weekends
  • Commercially aware and motivated to grow the business

Essential Experience

  • Previous management experience in café, hospitality or retail
  • Strong leadership and team management skills
  • Experience delivering high-quality customer service
  • Weekend availability (Friday–Sunday essential)

Desirable

  • Experience in premium or boutique environments
  • Events, experiences or hospitality-led retail background
  • Interest in chocolate, coffee or artisan food

Hours

40 hours per week
5 days out of 7 (weekends essential)

Pay: From £32,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Experience:

  • Hospitality management: 1 year (required)

Work Location: In person

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