Cafe jobs in Welwyn Hatfield

Part Time Hospitality Assistant x 2

24 hours per week

Our core opening hours are Monday – Sunday 9am – 3.30pm.

Working flexibly 4 days per week. 1 day of work will always be on a Sunday.

From £16,105.20per year (£26,842 per annum FTE) + Benefits

6month FTC with potential to extend or become permanent

New Southgate Cemetery & Crematorium

We're excited to be launching a new Hospitality venture at New Southgate Cemetery & Crematorium – a welcoming Community Coffee Hub designed to provide visitors with a peaceful place to take away a hot drink and light refreshments while spending time in our beautiful grounds.

Have you always wanted to use your transferable Hospitality skills in a role where what you do can truly make a difference every day?

If so, we would love to hear from you!

The role

We're looking for two friendly, reliable and customer focused Hospitality Assistants to be the face of this new service. This is an exciting opportunity to help shape a brand new offering from the very beginning. Initially offered as a 6 month fixed-term contract while we evaluate the success of the concept, there is the potential for the role to become permanent.

You'll be responsible for the day to day running of the Community Coffee Hub, preparing and serving hot and cold drinks, light snacks and refreshments, maintaining high standards of cleanliness and providing a warm, welcoming experience for every visitor.

The Community Coffee Hub is located separately from the main crematorium building, so you'll need to be confident working independently and managing your own workload throughout the day.

What You'll Be Doing

• Preparing and serving a range of hot and cold beverages.
• Serving light snacks and refreshments.
• Providing a warm, friendly and respectful service to all visitors.
• Handling card payments.
• Maintaining excellent food hygiene and cleanliness standards.
• Monitoring stock levels and reporting when supplies need replenishing.
• Opening and closing the Community Coffee Hub.

Overall Accountability:

• To own the Community Coffee Hub and be instrumental in its ongoing development.
• Maintain exemplary food hygiene in line with internal and EHO standards.
• Accurate stock handling

About you

• Previous Hospitality experience working in a Front of House or Back of House Hospitality setting in a café / restaurant / bar / hotel etc as a Hospitality Assistant / Barista / Waiter / Waitress / Server / Kitchen Assistant would be preferred.
• Food Hygiene Certificate – Level 2 (training provided).
• A real team player with natural compassion and the desire to make a difference every day.
• Flexible in approach to working hours.
• Comfortable communicator able to speak to people in a caring and understanding manner and provide a first class level of customer service.
• Organised with excellent attention to detail.

What We Offer

If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.

No two days are the same and many of our Managers have developed their careers within the business.

The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.

In addition to salary, you will also be eligible for the following benefits:

• 32 days holiday (Includes 8 days bank holiday) – Pro rata
• Life Assurance
• Access to a wide range of retail discounts and wellbeing support
• Ongoing learning & development
• Pension scheme
• Employee Assistance / Occupational health support Program
• Mindfulness App
• Mental Health Ambassadors
• The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
• Bereavement Leave
• Enhanced maternity & paternity pay
• Recognition scheme
• Free Flu jab
• Smart uniform and PPE provided
• Free parking

What next? Start a career with significance by applying today.

We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.

About Us
Westerleigh Group has been building and managing Crematoria for over 30 years and we care for over 70,000 cremations and burials every year. We are one of the UK’s largest independent owners and operators of crematoria and cemeteries with more than 42 sites across England, Wales and Scotland and plans to continue growing with care.

We have established a reputation for creating beautifully landscaped, high quality and peaceful facilities where families can remember and celebrate the life of their loved ones. Our core objective is to deliver the highest possible standards of care in a way that is uniquely personal.

We play an active part in the local communities that we serve and in 2025 our sites raised over £400,000 to support local charitable causes and projects.

Our letters to heaven post boxes continue to capture hearts and minds. An inspirational idea from the daughter of one of our colleagues.

Founded in 2021 as part of the Westerleigh Group, Distinct Cremations provides a dedicated service for families choosing direct cremation.

Job Types: Part-time, Temporary, Contract
Contract length: 6 months

Expected hours: 24 per week

Benefits:

• Bereavement leave
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay

Work Location: In person