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    • You’ll be talking to customers on inbound and outbound calls, exploring a range of products, and making sure every conversation ends with a happy customer and…
    • Handling inbound customer queries and complaint calls with confidence.
    • Contract: Full-time, on-site in person, permanent role (up to 40.25 hrs per week).
    • Handle inbound and outbound calls, you’ll spot patterns and identify potentially vulnerable customers.
    • Salary: £27,081.60 (based on 40 hrs per week).
    • Answering and directing calls to relevant departments.
    • The key element of this role will involve the prompt and professional communication with our customers…
    • Customer Service: Answer inbound calls with a professional demeanor, ensuring a high level of customer satisfaction.
    • Job Types: Full-time, Permanent.
    • The Call Centre Advisors will be responsible for handling inbound and outbound calls to help customers by putting their journey at the heart of our contact with…
    • Making outbound calls to new and existing customers.
    • Sales Advisor (Call Centre) – No Experience Required | Uncapped Commission*.
  • View similar jobs with this employer
    • Handling urgent calls from policy holders experiencing home emergencies.
    • Experience in customer service, telesales, insurance, or call centre work is helpful…
    • You’ll handle inbound calls, process payments, assist with applications, and respond to a wide range of queries in a professional and empathetic manner.
    • Maintain accurate records of calls and customer information.
    • Make outbound calls to potential clients who have expressed interest in our services.
  • View similar jobs with this employer
    • Handling inbound customer queries and complaint calls with confidence.
    • Contract: Full-time, on-site in person, permanent role (up to 40.25 hrs per week).
    • This is not a scripted call-handling role.
    • Hours:* Full-time (36-hour working week) or part-time opportunities available.
    • Full-time: Just 36 hours per week.
    • This is a 30-hour per week role, with a planned start date of Monday 7th or Monday 14th September 2026 (to be confirmed).
    • In this role, you will handle high-volume inbound and outbound calls providing policyholders with timely, accurate, and friendly support.
    • Speaking to new and existing customers explaining our wide range of energy efficient products, going on to booking appointments with potential clients.

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Job Post Details

ResQ logo

Call Centre Advisor - job post

ResQ
2.9 out of 5 stars
Kingston upon Hull HU1 3NA
£25,610.25 - £27,262.95 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £25,610.25 - £27,262.95 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Rotating shift

Location

Kingston upon Hull HU1 3NA

Benefits

Pulled from the full job description

  • Paid training
  • Employee discount
  • Company pension

Full job description

Salary - £25,610.25 - £27,262.95 p.a. + commission + Fully Paid Training

Hours - 38.75 - 41.25 per week, between 8am and 10pm.

Days - 5 days out of 7 - to include weekends on a rotational basis.

We’re on the lookout for upbeat people who love solving problems, enjoy a great chat and know how to make someone’s day a little better. If building relationships and helping customers find exactly what they need sounds like you, you’ll fit right in.

You’ll be talking to customers on inbound and outbound calls, exploring a range of products, and making sure every conversation ends with a happy customer and the right solution. Simple as that!

No experience? No stress. We’ve got you covered with full, paid training to get you confident and ready to go from day one.

What we ask for

  • You'll be a great listener and easy to talk to.

  • You’re empathetic and understanding of a customer’s needs.

  • You’re able to provide solutions.

  • You’re resilient, patient and genuinely have time for people.

In return for your hard work, we offer:

  • Internal training and development opportunities

  • On-going incentives

  • 28 Days Holiday (includes bank holidays) & your birthday off every year on pay!

  • Company Pension

  • Discounts with some of the highstreets biggest brands & MUCH MORE!

Apply today and our recruitment team will call you for a friendly conversation.

Our vacancies are suitable for people working in retail, care, warehouse, hospitality, hair and beauty and sales or customer service roles.

We embrace diversity in all its forms and strive to foster an inclusive environment where everyone can do their best work and achieve their full potential.

Visit www.resqtalent.co.uk for more information

We are committed to providing a fair and inclusive hiring process, where every candidate is evaluated solely on their qualifications and abilities. We are a Disability Confident employer.

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