Your Role

This role focuses on designing and building the AI brain for autonomous network operations. The AI / LLM Engineer will develop LLM-based agents, RAG systems, multi-agent workflows, semantic search, graph-enhanced reasoning, predictive analytics, KPI models, fault correlation models, and closed-loop decision support capabilities.

Key Responsibilities

• Design and develop LLM-based and agentic AI solutions for autonomous network operations.
• Build RAG frameworks using network documentation, alarms, topology, inventory, KPIs, trouble tickets, procedures, configuration data, and operational knowledge.
• Develop multi-agent workflows using LangChain, LangGraph, MCP, or similar frameworks.
• Implement vector search, semantic retrieval, graph-enhanced retrieval, and hybrid search patterns.
• Develop AI agents for fault diagnosis, root-cause analysis, KPI analysis, configuration recommendation, incident summarisation, and operational decision support.
• Build token-efficient prompting, context optimisation, caching, and response generation techniques.
• Integrate LLM solutions with OSS, AIOps, inventory, graph databases, vector databases, data pipelines, and automation platforms.
• Develop fault correlation, KPI modelling, predictive analytics, and closed-loop trigger logic.
• Implement safe AI workflows with human-in-the-loop approval, confidence scoring, explainability, and auditability.
• Optimise AI models and agent workflows for latency, cost, accuracy, and reliability.
• Support model evaluation, prompt evaluation, hallucination reduction, retrieval quality improvement, and grounding validation.
• Work with cybersecurity teams to implement LLM security, prompt injection protection, data leakage prevention, and access controls.
• Deploy AI services using Kubernetes, Docker, APIs, and cloud-native patterns.

Your Profile

• Experience in AI/ML engineering, data engineering, software engineering, or applied machine learning.
• Hands-on experience with LLMs, RAG, semantic search, or agentic AI systems.
• Strong Python programming skills.
• Experience with ML fundamentals, deep learning concepts, embeddings, transformers, and LLM architectures.
• Experience using LangChain, LangGraph, LlamaIndex, AutoGen, MCP, or similar AI frameworks.
• Experience with vector databases such as Pinecone, Weaviate, Milvus, Qdrant, ChromaDB, or equivalent.
• Experience with graph databases, knowledge graphs, or Graph APIs.
• Experience building data pipelines and integrating structured and unstructured data sources.
• Understanding of AIOps, fault correlation, KPI modelling, predictive analytics, or telecom network operations.
• Experience deploying AI services using Kubernetes, Docker, APIs, and cloud-native environments.

Required Technical Skills

• Python.
• ML basics and deep learning.
• LLMs and transformers.
• LangChain, LangGraph, MCP, or similar frameworks.
• Vector databases and semantic search.
• Graph APIs and knowledge graphs.
• Data pipelines and data aggregation.
• Docker and Kubernetes.
• Fault correlation and KPI modelling.
• Predictive analytics and AIOps.
• Closed-loop triggers.
• Prompt engineering and context optimisation.
• AI observability and evaluation.

Preferred Certifications

• Google Cloud AI/ML or Vertex AI certification.
• Azure AI Engineer or AWS Machine Learning certification.
• Databricks, BigQuery, or data engineering certification.
• Kubernetes certification.
• TM Forum Autonomous Networks or Open API certification.

Nice-to-Have Qualifications

• Experience with Google Vertex AI, Gemini APIs, BigQuery, or equivalent platforms.
• Experience with telecom network data including RAN, Core, IP/MPLS, SD-WAN, OSS, alarms, KPIs, and inventory.
• Experience developing LLM agents for network operations, incident management, or service assurance.
• Experience with AI model optimisation, inference cost reduction, latency optimisation, and scalable AI serving.

If you're excited about this role but don’t meet every requirement, we stillencourage you to apply, your unique experience could be just what we need.

Make it real – what does it mean for you?

Need to know

• All roles will require a level of security clearance; BPSS OR Security Clearance OR Developed Vetting.

• Location: This is a permanent role with Capgemini, offering a hybrid working model. The client is based in Newbury and occasional travel to the client site will be required.

• You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real | www.capgemini.com