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Job Post Details

Mentor (Support Worker) - job post

Bright Future Residences
Cardiff CF23
£13.50 - £14.50 an hour - Permanent, Zero hours contract

Job details

Pay

  • £13.50 - £14.50 an hour

Job type

  • Zero hours contract
  • Permanent

Shift and schedule

  • Overtime

Location

Cardiff CF23

Benefits

Pulled from the full job description

  • Paid training
  • Employee mentoring programme
  • Free or subsidised travel
  • Casual dress

Full job description

“Be the person who changes a young person’s story.”

WHO WE ARE

Bright Future Residences is launching a brand‑new service in Cardiff CF23, supporting young people aged 16+ as they move toward independence.

We don’t call our staff “Support Workers”.

We call them Mentors — because this role is about guiding, supporting, empowering, and believing in young people during some of the most important years of their lives.

If you want a role with meaning, purpose, and real impact… this is it.

THE ROLE

As a Mentor, you will:

Build positive, trusting relationships with young people

Support them to develop independence (budgeting, cooking, travel, routines)

Encourage education, employment & daily structure

Promote emotional wellbeing through trauma‑informed practice

Role‑model healthy boundaries, communication and problem‑solving

Support safe online behaviour and awareness (CSE/Digital Safety)

Work as part of a committed team that truly values your input

Help young people feel safe, understood, and capable

No two days are the same — but every day matters.

PAY & HOURS

£13.50 – £14.50 per hour (clear progression from inexperienced → experienced)

£65 per sleep‑in

Predictable rota patterns

Flexible availability considered

Overtime available

FULL BENEFITS PACKAGE

Core Benefits

Paid induction & full training

Safeguarding Training

Trauma‑Informed Practice

PACE

Digital Safety & CSE Awareness

Funded Qualifications

Blue Light Card

Wellbeing and regular reflective supervision

Paid shadow shifts

Operational Benefits

Free DBS

ID badge

Travel reimbursement for community support

Clear pathways to Senior Mentor and Deputy Manager roles

We want to invest in you, so you can invest in them.

WHO WE’RE LOOKING FOR

Someone who is:

Compassionate, calm, and resilient

Able to connect with teenagers in a respectful and non‑judgemental way

Trauma‑informed (or willing to learn)

Patient and emotionally intelligent

Confident working independently

Passionate about helping young people shape their own future

No specific qualifications required — attitude, values and consistency matter most.

REQUIREMENTS

Right to work in the UK

Willing to complete enhanced DBS (paid by us)

Able to work within a rota including sleeps

WHY JOIN BRIGHT FUTURE RESIDENCES?

Because young people deserve adults who don’t give up on them.

Because staff deserve leaders who support and develop them.

Because YOU deserve a workplace where you can thrive.

We are building a service rooted in:

✨ Relationship

✨ Respect

✨ Safety

✨ Growth

✨ Independence

If this sounds like you — we’d love to meet you.

Pay: £13.50-£14.50 per hour

Benefits:

  • Casual dress
  • Employee mentoring programme

Work Location: In person

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