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    • Maintain accurate and timely records of all care activities.
    • Experience in a care setting, ideally with knowledge of domiciliary or community care.
    • Hold a full UK driving licence with access to your own reliable vehicle.
    • We will give you full and extensive training with ongoing coaching to give you…
    • Follow care plans and update records.
    • Full UK driving licence and access to a vehicle (essential).
    • Support clients with personal care (washing, dressing,…
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    • Leading and supporting the care team to deliver high-quality care.
    • Supporting residents with personal care, meals, and daily activities.
    • We provide highquality residential and dementia care in a warm, modern, purposebuilt setting just moments from Hesketh Park.
    • Free parking across all of our care homes.
    • Full UK driving Licence (preferred).
    • You will receive free Cedar Care induction training including care certificate.
    • You will work closely with service users, families, care staff, local authorities, and healthcare professionals to ensure excellent outcomes and continuity of…
    • To enable people we support lead full and purposeful lives in the community and to develop a range of friendships, activities and relationships.
    • Full UK driving licence with access to your own vehicle.
    • 28 days annual leave, plus additional long service leave.
    • Develop and update person-centred care plans.
    • Experience supporting and mentoring care teams within domiciliary care.
    • Access to specialist dementia and care training.
    • Refer-a-friend bonus scheme.
    • Experience within domiciliary (home) care.
    • Full UK driving licence and access to your own vehicle.
    • Supporting rota planning and continuity of care alongside the…
    • Previous experience in senior care, including home care, hospice care, or nursing homes.
    • The ideal candidate will have experience in various care settings,…
    • Full UK driving licence and access to a vehicle (essential).
    • Build positive relationships with clients, families, and care staff.
    • Duties will include all aspects of personal care for residents, along with other daily living activities.
    • Previous care experience desirable but not essential.
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    • Previous experience in a senior care role.
    • As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of…

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Job Post Details

Care Ambassador - job post

Quartz Care
3.9 out of 5 stars
Merseyside
£28,500 a year - Full-time

Job details

Pay

  • £28,500 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Every weekend

Location

Merseyside

Full job description

Salary: £28500per annum

Reports To: Registered Manager

Location: Community work and some office based

Working Hours: 40 hours per week on a 3 week rolling rota. (Am=7-3, Pm=3-11)

Week 1 Monday am, Tuesday am, Wednesday, Thursday and Friday pm

Week 2 Wednesday, Thursday and Friday am, Saturday and Sunday pm

Week 3 Monday and Tuesday pm, Friday, Saturday and Sunday am

Dress Code: Quartz Care Uniform

Overview

The Care Ambassador plays a key role in ensuring the highest standards of care across our service. This position combines quality assurance, staff support, and hands‑on involvement in the community. The Care Ambassador will complete care calls, monitor the quality of care delivery, support and mentor care workers, and contribute to the smooth running of day‑to‑day operations. The role is based both in the office and out in the community.

Key Responsibilities

Quality of Care & Care Calls

  • Complete care calls in line with service needs.
  • Ensure high standards of care are delivered during visits, including:
  • Monitoring medication administration.
  • Reviewing completion of care tasks.
  • Identifying and reporting any concerns or improvements needed.
  • Maintain accurate and timely records of all care activities.

Staff Support & Development

  • Shadow new and existing care workers to support skill development and confidence.
  • Conduct competency assessments and sign‑off care workers once standards are met.
  • Provide field support to care workers, offering guidance, coaching, and problem‑solving.
  • Complete Care Certificate observations and contribute to staff training where required.

Quality Assurance & Compliance

  • Carry out spot checks to ensure care workers meet organisational and regulatory standards.
  • Complete all required paperwork, documentation, and reports to a high standard.
  • Support the implementation of quality improvement initiatives.

Operational Support

  • Participate in the on‑call rota as part of your planned hours, providing out‑of‑hours support.
  • Assist with general office duties, coordination tasks, and communication with staff and clients.
  • Work collaboratively with the wider team to ensure smooth service delivery.

Skills & Experience

· Experience in a care setting, ideally with knowledge of domiciliary or community care.

· Strong understanding of care standards, safeguarding, and best practice.

· Excellent communication and interpersonal skills.

· Ability to mentor, support, and motivate care workers.

· Confident in completing documentation and maintaining accurate records.

· Reliable, organised, and able to work independently in the community.

Working Conditions

· Office‑based and community‑based work.

· Participation in the on‑call rota as required in line with planned hours.

· Travel within the local area to complete visits, spot checks, and staff support.

Job Type: Full-time

Pay: £28,500.00 per year

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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