Caribbean Food jobs in Walsall

Job Summary

We are looking to hire an efficient Shop Floor Staff to provide quality customer service to our customers. The Shop Floor Staff's responsibilities include greeting and welcoming customers, check-out till management, ensuring that merchandise shelves and sales area are well-organized and clean, and attending staff meetings and training as needed. You should also be able to respond to customers’ requests in a timely manner.

To be successful as Shop Floor Staff, you should be knowledgeable about Afro-Caribbean foods, shop stock and till management and have excellent organizational skills. Ultimately, exceptional Shop Floor Staff should be able to communicate effectively with both staff and customers as well as demonstrate outstanding customer service skills.

Job Responsibilities

• Process customer payments at the checkout point/till
• Provide shopping advice and recommendations to customers
• Collaborate with other team members to keep the sales floor area clean and organized at all times
• Notifying the manager of low or depleted supplies
• Maintain the highest level of visual merchandising and store conditions
• Observe stock rotation (first in first out) by removing older stock and putting them in front of shelves
• Return leftover stock/items to the warehouse at the appropriate storage area
• Deliver exceptional sales services for improved customer satisfaction
• Interact with customers and assist them with identifying their needs and preferences
• Enforce in-store security and health and safety procedures and regulations
• Ensure food shelves and stands are cleaned daily
• Assist with packing or labelling of packaged items.
• Respond to customers' telephone queries and refer to the appropriate team for response

Job Requirements

• College Diploma
• Proven experience working in the foodservice industry (desirable)
• Knowledge of Afro-Caribbean food and products (desirable)
• The ability to stand for extended periods (essential)
• Excellent organizational and time management skills (essential)
• Effective communication skills (essential)
• Exceptional customer service skills (essential)

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

• Employee discount

Work Location: In person