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    • As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and…
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    • Providing top class customer service including teas and coffees.
    • Cleaning arcade ensuring it is to a high standard.
    • Age checking and compliance procedures.
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    • Hours: 7pm-7am (12 hour shifts) -3 shifts per week- 36 hours*.
    • Providing high quality customer service including teas and coffees.
    • Experience operating tills is desirable for cashier positions.
    • We have a variety of opportunities available across the store, including *Fresh Food, the Biscuit…
    • Role would involve raising invoices, maintaining client ledgers, credit control and other accounts based tasks.
    • A-Level or equivalent (preferred).
    • This role works together with the rest of the team to ensure the smooth and effective running of the department and closely works with fee earners and support…
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    • The Senior Legal Cashier will carry out all functions typical of a Legal Cashier, maintaining accuracy in financial operations.
    • The primary function of this role is to support our Legal Accounts function in the day to day financial operations of the firm, processing accounts transactions…
    • To pass on all relevant information to the oncoming cashier.
    • To accept any lawful and reasonable advice or directions given by the management or the head…
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    • We would be looking to offer 20-25 hours per week for this role.
    • The Senior Legal Cashier will carry out all functions typical of a Legal Cashier, maintaining…
    • Able to manage a cash office and has cashier experience, standby for emergency cover.
    • Full training will be provided as you move into your new role.
    • The ideal candidate will have legal accounts experience and be able to provide support to the accounts team.
    • Previous experience within a law firm accounts team…
    • We are looking for a reliable and detail-oriented Property Checker to conduct routine inspections of properties to ensure they are clean, well-maintained,…
    • Working Days of Monday, Friday, and some Saturday, and occasional other days dependent on the business needs. *.
    • Prepare cleaning products for cleaners.
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    • Candidates must be 18 years and over in order to take up this position.
    • This is a Legal age Limit for Licensed Bookmaking Offices.

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Customer Service Representative- Cashier
HSBC Global Services Limited
·
4.0
Guernsey GY1
Full-time
Apply on company site

Job details

Pay information not provided
Company pension, Private medical insurance
Full-time
Guernsey GY1

Full job description

Customer Service Representative- Cashier


If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an individual to join this team in the role of Cashier

A branch-based customer facing role providing the first point of contact for HSBC customers, responsible for providing a high quality, personalised, friendly, efficient and customer-driven service by pro-actively identifying and addressing customer needs. Primary responsibility is to service customer base by handling cash withdrawals and deposits. Treating customers fairly is at the heart of everything they do with a high level of energy and drive to achieve challenging targets. Deliver consistently excellent customer experience and encourage customers to use direct channels where appropriate.


In this role, you will:

  • Accurately and promptly resolve customer queries and requests.
  • Deliver an exceptional customer service experience.
  • Ensure accurate cashiering activities.
  • Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Self-service points, to meet their varying needs.
  • Gain comprehensive knowledge of the Bank’s full range of products and services to enable you to connect the customer to the best possible service.
  • Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
  • Treat customers fairly at the heart of all that you do.


To be successful in this role you should meet the following requirements:


  • Have a passion for continuously delivering a superior customer service.
  • Pride yourself in consistently delivering a personalised, friendly and efficient service always.
  • Uphold high standards of quality ensuring accuracy.
  • Previous experience working in a customer focused environment
  • Demonstrate strong communication skills which will enable you to engage in effective conversations with customers to build strong professional rapport


Location- Guernsey (Please apply only if you have valid work permit for Gurnsey)

Work Mode- Office Worker (All 5 days)


Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.

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