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    • This is a salaried position with a potential annual income of £29,900, including travel allowance, tips and service charge.
    • Job Types: Full-time, Permanent.
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    • You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and…
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    • You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and…
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    • As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks…
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    • You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and…
    • Pay Rate: £12.84 - £13.84 per hour.
    • Experienced delivering excellent customer service.
    • Industry and compliance training will be given.
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    • Shift pattern: Monday to Sunday, Full Flexibility, Days/Evening and Nights required, 4 out of the 7 days required.
    • Promoting offers, events, and new games.
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    • Shift pattern: Monday to Sunday, Full Flexibility, Days/Evening shifts required, 3 out of the 7 days to be covered.
    • Promoting offers, events, and new games.
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    • Shift pattern: Monday to Sunday, Full Flexibility, Days and Evenings required (hours range from 9am - 10pm), 3 out of the 7 days required.
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    • Shift pattern: Monday to Sunday, Days and Evenings required, 3 out of the 7 days required.
    • As a Customer Service Assistant / Supervisor, you’ll deliver…
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    • Shift pattern: 5 x 8 hour shifts - full flexibility required from Monday till Sunday.
    • If working between the hours of 11pm and 6am, you will receive an…
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    • Shift pattern: 5 x 8 hour shifts - full flexibility required from Monday till Sunday.
    • If working between the hours of 11pm and 6am, you will receive an…
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    • Shift pattern: 5 days from 7 - Full flexibility required, typically 9 hour shifts.
    • If working between the hours of 11pm and 6am, you will receive an additional…
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    • Shift pattern: Monday - Sunday, Fully Flexible, Night shifts (2 out of the 7 nights required).
    • Enhanced Rate: £13.25 per hour (when carrying out Supervisory…
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    • You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
    • Personal Functional License (PFL) required.

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Job Post Details

Duty Manager - job post

Supercube
4.0 out of 5 stars
Glasgow
£27,900 - £32,000 a year - Permanent, Full-time

Job details

Pay

  • £27,900 - £32,000 a year

Job type

  • Permanent
  • Full-time

Location

Glasgow

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Discounted or free food
  • Casual dress

Full job description

Job Summary

Duty Manager – Supercube Glasgow

Supercube Glasgow is looking for a friendly, reliable and hands-on Duty Manager to join our team.

This is a salaried position with a potential annual income of £29,900, including travel allowance, tips and service charge. Even better, this role comes with a 4-day working week, giving you more time outside of work while still building a strong career in hospitality and entertainment.

Please note: Most shifts finish between approximately 1am and 3am, so this role would best suit someone who currently lives in Glasgow and can reliably travel home after late finishes.

As Duty Manager, you will be an important part of the team responsible for running the venue day to day. Supercube is a fun, fast-paced karaoke venue, so no two shifts are exactly the same. Your role will include helping to deliver excellent customer service, supporting the bar and floor team, keeping the venue running smoothly, and making sure customers have a brilliant experience from the moment they arrive.

You will also help with opening, setting up, running and closing the venue to a high standard. This includes key holding responsibilities and working closely with the Venue Manager and wider management team. You will help lead and support both full-time and part-time staff, so previous experience supervising or delegating to junior team members would be helpful, but it is not essential.

We are looking for someone who is positive, confident, customer focused and happy to get stuck in. You do not need to have experience in a karaoke venue, as full training will be provided. Experience in hospitality, entertainment, bars, restaurants, hotels, cinemas, bowling alleys, casinos or nightclubs would be an advantage, but we are also happy to train the right person with the right attitude.

This role would suit someone who enjoys working with people, likes a lively atmosphere, and wants to be part of a venue where the focus is on giving customers a great night out.

If you are passionate about customer service, enjoy working in a busy and fun environment, and are ready to take the next step into a Duty Manager role, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: £27,900.00-£32,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Discounted or free food
  • Employee discount

Work Location: In person

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