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Tours Administrator
Royal Opera House
·
4.2
London WC2E 9DD
£31,000 a year
Fixed term contract
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Job details

£31,000 a year
Fixed term contract
London WC2E 9DD

Full job description

Job Description

Posted Monday, 19 October 2026 at 19:00 | Expires Sunday, 1 November 2026 at 18:59

c.£31,000 per annum, pro rata for part-time hours.
24 hours a week – please note we are open to how those hours are split across 5 days and would welcome conversations about flexible working
Fixed term contract for 6 months
Based in: Covent Garden, London

Prior to commencing your application, please review our application guide here.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

As part of our Visitor Experience Department, the Tours team deliver first class tours of both our public and backstage facilities at our home in Covent Garden and our workshop and costume centre in Thurrock. Working as an integral part of the team, the administrator underpins the smooth running of the Tours programme, responding to enquiries, processing bookings and ensuring that all rotas are up to date.

Our ideal candidate will be able to demonstrate a high level of initiative and extremely strong organisational skills. They will be able to prioritise, work to deadlines and react calmly under pressure. With excellent communication skills, they will be able to build relationships effectively with a wide range of people at all levels in the organisation. They will also be able to demonstrate:

  • Experience of office administration within a busy environment, including the ability to focus when working in a multi-operational busy office.
  • A high level of accuracy and attention to detail, especially regarding data and spreadsheets
  • An understanding of the needs, priorities and working practices of a Tours department, Theatre or Front of House operation (an advantage)
  • Excellent customer service skills, with the ability to work proactively in a warm, friendly, and enthusiastic manner with a wide range of people.
    • Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint).
Though not a pre-requisite, a knowledge of and interest in the arts will be highly regarded.

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

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For more information about working with the Royal Ballet and Opera, please review the info pack here.

For a list of potential reasonable adjustments, please review this guidance document. If you have any access requirements for your application, please contact the RBO Recruitment Team on hr.recruitment@roh.org.uk

If you are applying as an internal candidate, you might find this guidance document helpful.

Closing date for applications: 11:59pm, Sunday 1st November 2026

To ensure a fair process, late applications will not be considered under any circumstances.

Applicants must have work authorisation for the UK. No agencies.

Job Details

Job Family
Team Member
Job Function
Administration
Pay Type
Salary
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