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Castlefield jobs in Manchester

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    • Castlefield Recruitment are currently recruiting a Repairs Advisor for a housing association in Greater Manchester on a permanent basis.
    • Responsible for new and existing tenancy sign-ups, using Manchester Move to allocate properties and ensuring all lettings activity complies with organisational…
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    • Castlefield Recruitment are currently working with a well-established, local housing association in Manchester who are looking to appoint two ASB Officers on a…
    • Shifts include 7am-3pm and 3pm-10pm, you'll usually have every other weekend off for work life balance.
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    • Castlefield are currently working with a Lancashire based Housing Association to recruit a Governance Manager to assist them through a current restructure.
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    • Head of Rents & Service Charge | Be One Homes | Permanent | Hybrid Working*.
    • Castlefield are proud to be partnering exclusively with Be One Homes (c.19,000…
    • Hours: 32.5 hours per week.
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Job Post Details

Repairs Advisor - job post

Castlefield Recruitment
4.5 out of 5 stars
Greater Manchester•Hybrid work
£29,000 a year - Permanent

Job details

Pay

  • £29,000 a year

Job type

  • Permanent

Location

Greater Manchester•Hybrid work

Full job description

Castlefield Recruitment are currently recruiting a Repairs Advisor for a housing association in Greater Manchester on a permanent basis. The salary is £29,000 per annum, and office attendance is required 3 days per week.

The role:

  • Be the first point of contact for tenants reporting repairs, ensuring that accurate information is gathered and repair requests are categorised appropriately
  • Identify and escalate high risk issues
  • Maintain high-quality repairs data, ensuring all jobs are coded correctly
  • Maintain consistent liaison with contractors to ensure repairs are scheduled and completed within target timescales
  • Monitor appointment success, delays and potential failures, escalating concerns as needed
  • Ensure all repair records meet internal audit expectations and regulatory standards.

What you need:

  • Experience of working in a customer service or contact centre environment within housing or a related environment
  • Knowledge and understanding of repairs issues within housing such as responsive repairs and damp and mould
  • Awareness of statutory responsibilities relating to property safety (e.g Awaab’s law)

Pay: £29,000.00 per year

Work Location: Hybrid remote in Greater Manchester

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