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Catering Customer Service Assistant jobs

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    • These roles involve delivering cleaning and support services in line with our standards, helping to maintain safe, clean, and welcoming environments for…
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    • Quick and easy pension transfer service.
    • Previous experience in a catering or kitchen environment.
    • Supporting the catering team and communicating any issues…
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    • Delivering outstanding customer service and creating a welcoming environment.
    • Previous catering, hospitality, retail, or customer service experience is…
    • Previous hospitality experience demonstrating exceptional customer service.
    • Generous holiday allowance (32 days, rising with service up to 40 days).
    • Be able to problem solve under pressure, be calm, confident and have a string understanding of customer service.
    • Negotiable and competitive rewards package.
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    • Provide a friendly and helpful service to customers, colleagues or visitors.
    • Previous catering or food service experience is helpful but not essential, as full…
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    • Delivering exceptional customer service every day.
    • Excellent customer service and communication skills.
    • Supporting the wider catering team during busy service…
    • When serving these customers, we are also serving their customer and leaving a lasting impression on their travel experience.
    • Handling of packed food goods.
    • Monitor income collection processes and maintain accurate customer account records.
    • Respond to customer and stakeholder finance queries in a professional and…
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    • Communicate professionally with customers, drivers, suppliers and colleagues.
    • You will help ensure our vehicles are properly maintained, compliant and available…
    • The successful candidate will have a passion for catering and a keen interest in providing exceptional customer service.
    • When serving these customers, we are also serving their customer and leaving a lasting impression on their travel experience.
    • Strong communication skills and customer service.
    • Proactive in seeking service improvements with a flexible approach to meeting customer needs.
    • Deliver excellent service, coaching the team in the standards expected to increase customer satisfaction, always putting customer experience at the heart of…
    • Has previous fast paced catering experience.
    • Ensuring high levels of hygiene and cleanliness are always maintained to guarantee first class service.

Job Post Details

NHS Property Services logo

Multi Site Support across England - Register your interest - job post

NHS Property Services
3.1 out of 5 stars
Gilford•Hybrid work
£12.92 - £14.27 an hour - Temporary, Part-time, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £12.92 - £14.27 an hour

Job type

  • Temporary
  • Part-time
  • Full-time

Location

Gilford•Hybrid work

Benefits

Pulled from the full job description

  • Referral programme
  • Employee mentoring programme
  • Annual leave
  • Employee discount
  • Sick pay
  • Additional leave
  • Company pension

Full job description

At NHS Property Services, we believe our people are our greatest asset. That’s why we’re committed to creating a workplace where everyone feels valued, supported, and empowered to thrive.

Our People Strategy – Get, Grow and Keep Great People – is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.

About the opportunity

We have multiple Domestic Assistant roles available across all of our regions, specifically:

London

South West & East

North West & East

Midlands West & East

These roles involve delivering cleaning and support services in line with our standards, helping to maintain safe, clean, and welcoming environments for patients, visitors and colleagues.

Previous cleaning experience is preferred, however full training will be provided for the successful candidate, along with any required checks such as DBS.

We are also hiring for customer facing receptionist, catering and general assistant positions, so please let us know if you'd be interested in any of these other areas.

We recognise that one size doesn’t fit all. Depending on the role and location, there may be options for you to work:

  • On-site
  • On the move / mobile across locations
  • A combination of both

When registering your interest, please let us know what works best for you and your preferred working hours.

What we offer

As part of NHS Property Services, you’ll benefit from:

  • Generous annual leave plus bank holidays, with the option to buy more
  • Training and development opportunities to help you grow your career
  • Pension contributions
  • Flexible benefits, including retail discounts and Cycle to Work scheme
  • Colleague Assistance Programme for support across all areas of life

We’re also proud to be an organisation with a purpose — giving back to the NHS, supporting our charity partners, and working towards becoming net zero carbon by 2050.

We’re committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process and in the workplace.

Job Types: Full-time, Part-time, Temporary

Pay: £12.92-£14.27 per hour

Expected hours: 10.0 – 37.0 per week

Benefits:

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Employee mentoring programme
  • Enhanced maternity leave
  • Referral programme
  • Sick pay

Work Location: Hybrid remote in Gilford

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